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An Emergency Medical Dispatch Support Officer (EMDSO) responds to triple zero (000) calls requesting ambulances across South Australia, assisting vulnerable South Australians during times of high stress. To achieve best outcomes for patient, an EMDSO must be able to use assertive communication and problem-solving skills to help guide and determine the most appropriate pathway for the patient.
Part time employment is available and can be negotiated should you receive an offer for employment; however, you are required to work full time for the first 22 (approx.) weeks of employment to complete the required training. At the end of this period, you will receive a Certificate III Ambulance Communications (Call Taking) - HLT31015. This nationally accredited course is paid for by SA Ambulance Service (SAAS).
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role. Appointment will be subject to a satisfactory Criminal History Check. Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Please visit the to find out more and be sure to read through the Frequently Asked Questions below to gain a greater understanding of the position.
Eligibility
SAAS are seeking applicants with the following abilities, values and experience:
Applicants must hold a current HLTAID001 - Provide First Aid qualification to be eligible for appointment.
Salary Packaging with SMART
As an employee of SA Ambulance Service, you may be eligible to salary package a range of living expenses through Smart. Visit for more information.
Appointment will be subject to a satisfactory Criminal History Check. Aboriginal and Torres Strait Islander applicants are encouraged to apply.
Enquiries to: SAAS Recruitment Team -
Job ref: 917686
790719
