Jobs in Burnley, victoria

Last updated: 17 hours ago

Customer Success Manager

FUJIFILM Business InnovationBurnley, VIC, AU

Melbourne, Victoria, Australia.Local opportunity in a national team.Burnley location – hybrid working model.Great introduction to IT / Technical sales – training provided. FUJIFILM have a proud histor...Show moreLast updated: 30+ days ago

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Bookkeeper

Fuse RecruitmentBurnley, VIC, AU

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Compass GroupToorak, VIC, Australia

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Kinetic IT 2026 First Nations Traineeship Program (VIC & ACT)

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Brook RecruitmentToorak, VIC, AU

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Store Manager

Brotherhood of St LaurenceBurnley, VIC, AU

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Office Building Cleaner

IKON Services AustraliaToorak, VIC, AU

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Senior Finance Analyst

people2peopleToorak, Australia

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PAYROLL SPECIALIST – KRONOS

TwoScots RecruitmentToorak, VIC, AU

A fantastic opportunity to work as a Kronos Payroll Specialist has become available.The Kronos Support team is an integral part of the business, ensuring that the system across multiple sites is us...Show moreLast updated: 30+ days ago

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JvrecruitmentToorak, Victoria

Building some of Melbourne's most beautifully designed and stunning houses, this construction company have set the bar high for quality, customer satisfaction, and successfully delivering homes of ...Show moreLast updated: 30+ days ago

Customer Service Officer

ManpowerToorak, VIC, AU

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Customer Success Manager

FUJIFILM Business InnovationBurnley, VIC, AU

30+ days ago

Job description

Customer Success Manager

Melbourne, Victoria, Australia

Job Description

Local opportunity in a national team
Burnley location – hybrid working model
Great introduction to IT / Technical sales – training provided

OUR STORY

FUJIFILM have a proud history of providing innovative products and services that contribute to the advancement of culture, science, technology and industry, as well as improved health and environmental protection in society. We are dedicated to achieving a sustainable society and ensuring a better world for future generations. Employees are ambassadors for living and breathing our Shared Values.

THE OPPORTUNITY

We are looking for a Customer Success Manager to join our national Graphic Communications (GC) team.

Reporting to the National Sales Manager - Direct, your key focus will be to deliver a high-quality customer experience, from the initial client contact through to onboarding, and ongoing account management.

In your new role, you will be the primary point of contact for customers on a day-to-day basis with queries about products, services, orders and implementation, taking the lead on managing any changes within the account.

Key Responsibilities :

Work closely with the GC Specialist team to identify opportunities, review account health and fulfil the sales cycle

Collaborate with internal Commercial, Legal, Sales Operations, Billing, and Pre / Post Sales Teams to support the GC Sales Specialists from inception to deployment

Review account performance with the GC Specialist team through data and market insights to identify areas for improvement.

Develop and implement strategies (including Sales Plans) to increase customer retention and engagement

Manage account enquiries to ensure a Customer Happy Experience (CHX) is delivered

Skills & Qualifications

Proven Inside Sales or Customer Success experience, preferably within a technology environment

Strong CRM and MS Office skills, including MS Excel and Web Presentation tools

Superior organisational and multitasking skills

Great track record in managing customer expectations

BENEFITS :

In house training and development and Generous Educational Assistance policy

Diverse Career Development opportunities

Employee Discounts through our “Gold Pass” rewards platform

Income Protection and Life Insurance

Salary Packaging & Novated Leasing available

OUR COMMITMENT

Diversity & Inclusion

Respecting diversity is the foundation of everything that we do at FBAU.

This allows us to Instil Trust and Collaborate through honest and fair Communication and helps cultivate an environment of Growth and Innovation.

We strongly encourage applicants from key communities including Aboriginal and Torres Strait Islanders, LGBTIQ+ people, and people living with disabilities.

Vaccination Policy

The (FBAU) COVID-19 Vaccination Policy requires employees to be fully vaccinated against COVID-19. Appropriate evidence that you are fully vaccinated against COVID-19 must be provided upon commencement with FBAU

If this sounds like the role for you please click the below “Apply Now” button and kickstart your application.

For further details, please contact our Talent Acquisition team at

Apply Now

Job Info

Job Identification 5249

Job Category Sales, Marketing & Product Management

Posting Date 06 / 09 / 2025, 10 : 28 PM

Job Schedule Full time

Locations FBAU - Burnley

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