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VISYEast Melbourne, VIC, AUGeneral Manager – Quality & Continuous Improvement
Location : Australia - NSW / VIC / QLD
At Visy, we want to shape the future. Together, we drive innovation, create sustainable solutions, and solve the problems that matter. Join us and be part of a team making a real impact.
The Opportunity
We are seeking an experienced and driven General Manager – Quality & Continuous Improvement to join Visy Packaging. Reporting to the Executive General Manager – Packaging, this is a key senior leadership role with national scope.
You will be responsible for setting the strategy and direction for quality across the division. This includes ensuring consistent standards across substrates (Plastics, Glass, Cans and Fibre), driving lean practices, and overseeing technical improvement projects that enhance customer experience, compliance, and product conformance.
Working closely with General Managers, quality and technical teams, and key stakeholders, you will ensure alignment of quality systems with operational goals, and that customer, regulatory, and business expectations are consistently exceeded.
Key Responsibilities
- Develop and implement a divisional quality and continuous improvement strategy aligned with Visy’s business objectives.
- Ensure consistency of quality systems and customer experience across all Packaging business units.
- Lead GMP, compliance, and food safety practices across the network.
- Champion a culture of excellence across a high-performing quality and continuous improvement team, comprising three direct reports and over 40 indirect contributors across multiple sites.
- Oversee major improvement initiatives and critical customer response projects.
- Provide leadership to cross-functional quality and technical teams across multiple substrates.
- Monitor product conformance and quality reporting, identifying trends and driving action.
- Ensure alignment of specifications with manufacturing capability.
- Lead customer engagement on technical and quality matters.
- Drive lean manufacturing and data-driven decision-making practices.
- Work closely with suppliers to manage non-conformance and support innovation.
What You Will Bring to the Team
What You’ll Love When You Join Us
This role involves national travel and may require flexible hours including some weekends.
Ready to shape the future of quality at Visy? Apply now.
You will be required to meet Visy’s employment criteria, which includes a criminal history check and pre-employment medical (including drug & alcohol testing).
Visy is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion.