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Jobs in Essendon vic

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Service Leader People And Culture

ColeamballyMelbourne, AU
Full-timeFull-time

Deputy CEO Business, Growth & Community.This position provides strategic leadership and operational oversight across the People and Culture service cluster, ensuring the delivery of contemporary Hu... Show more

 • Promoted

Part-Time Brand Ambassador & Sales Leader

Converse and Authentic Factory Outlet storesMelbourne, AU
Part-timePart-time

Conquest Sports in Melbourne operates Converse brand retail spaces, offering a dynamic role that blends customer service with brand storytelling.The position emphasizes leadership, teamwork, and en... Show more

 • Promoted

Equipment & Facilities Leader — Drive Uptime & Savings

GYGMelbourne, AU
Full-timeFull-time

Guzman y Gomez Mexican Kitchen is seeking an Equipment & Facilities Manager to be the first escalation point for state issues, partnering with Operations Managers to restore restaurant operations q... Show more

 • Promoted

Category Specialist

City Facilities Management Ltd.Melbourne, AU
Full-timeFull-time

City FM Australia (City) provides world-leading Facilities Management, Engineering and Energy solutions that ensure safe, successful and sustainable outcomes for our partner, Coles.We're a growing ... Show more

 • Promoted

Restaurant Team Leader - Service & People Development

Sociable Tech Pty LtdMelbourne, AU
Full-timeFull-time

Hunter Street Hospitality, trading as Urban Purveyor Group, is hiring an Assistant Restaurant Manager in Melbourne.This permanent, full-time role leads service, supports rostering and team developm... Show more

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Looking For Part-Time Work? - Deliver with Uber Eats

Uber eatsMelbourne, VIC, Australia

Start Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more

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Student Conduct & Resolution Team Leader

Acknowledge Education Pty LtdMelbourne, AU
Full-timeFull-time

Sign in to set job alerts for “Customer Account Specialist” roles.Customer Account Specialist Jobs in United States.Customer Care Representative/Account Manager.Customer Care Representative/Account... Show more

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East Coast Sales Performance Leader (Hybrid, Energy Discounts)

Alinta EnergyMelbourne, AU
Full-timeFull-time

Alinta Energy is seeking a Sales Performance Manager (East Coast) to translate Retail growth and profitability objectives into portfolio priorities and partner plans.You will lead senior reviews, n... Show more

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Prestige Makeup Stylist — In-Store Events & Training

The Estée Lauder CompaniesMelbourne, AU
Full-timeFull-time

The Estée Lauder Companies is seeking a dynamic makeup artist to join our Melbourne store team.You will combine your creative talents with technical expertise to deliver a welcoming, inspirational,... Show more

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Cold Storage Reach Forklift Operator – Immediate Start

LabourforceMelbourne, AU
Full-timeFull-time

Labourforce in Melbourne are seeking experienced CROWN Reach Forklift Operators to join our team.The role is full-time with immediate start on a Mon-Fri 2PM roster, based at Laverton.You will safel... Show more

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Telesales Specialist – CRM-Driven Growth

Mettler-ToledoMelbourne, AU
Full-timeFull-time

Our Opening and Your Responsibilities.Developing and managing an opportunity pipeline to meet sales targets.Use of a customer relationship management (CRM) system to manage leads, quotes and activi... Show more

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Pki Consultant

Michael PageMelbourne, AU
Full-timeFull-time

High-impact strategic security programme.A global technology and consulting organisation that partners with some of the world's largest enterprises to deliver complex digital transformation, cloud,... Show more

 • Promoted

Podiatrist - Aged Care & NDIS | Full/Part-Time

HealthcareLink Pty Ltd.Melbourne, AU
Part-timePart-time

Somerton, Victoria, is seeking an experienced podiatrist to join our allied health team serving NDIS participants and aged care clients.You will conduct foot assessments, develop treatment plans an... Show more

 • Promoted

Court Support Officer (Sunshine) – Start Your Justice Career

Magistrates CourtMelbourne, AU
Full-timeFull-time

Magistrates' Court of Victoria in Sunshine is seeking a Court Support Officer for a fixed-term role through to June 2027.You will support daily court operations, handle data entry, filing, archivin... Show more

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Materials Planner & Inventory Optimisation Specialist

KinriseMelbourne, AU
Full-timeFull-time

Kinrise is seeking a Materials Planner & Inventory Coordinator to ensure the right materials are available at the right time, optimise inventory and supplier performance.Based at our Dandenong Sout... Show more

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Marketing And Communications Advisor

CedaMelbourne, AU
Full-timeFull-time

CEDA - the Committee for Economic Development of Australia - is an independent, member-based think tank focused on sustainable prosperity for all Australians via a strong economy and a strong socia... Show more

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Student High Ability Practice Leading Teacher

Department of Education VictoriaMelbourne, AU
Full-timeFull-time

Student High Ability Practice Leading Teacher.Department of Education Victoria – Craigieburn VIC.Department of Education & Training Victoria.We welcome passionate and imaginative educators into our... Show more

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Warehouse Team Leader - Immediate Start, Weekly Pay

Staff Australia Pty Ltd.Melbourne, AU
Full-timeFull-time

Staff Australia Pty Ltd in Melbourne seeks a Warehouse Team Leader to oversee daily operations, drive productivity, and maintain safety standards in a fast-paced 3PL environment.The role focuses on... Show more

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Classroom Teacher - Graduates welcome to apply

Victorian GovernmentWilliamstown, AU
Full-timeFull-time

Rutherglen Primary School is a vibrant and connected learning community which provides a caring and supportive learning environment for students using a multi-age structure from Foundation-6.Staff,... Show more

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Part-Time PE & Sport Coordinator - Athletics & Interschool

Melbourne Archdiocese Catholic Schools LtdMelbourne, AU
Part-timePart-time

Sacred Heart Catholic Primary School in Melbourne is seeking a passionate Physical Education and Sports Coordinator for the 2027 school year.This fixed-term, part-time teaching role sits within our... Show more

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Service Leader People And Culture

Service Leader People And Culture

ColeamballyMelbourne, AU
1 day ago
Job type
  • Full-time
Job description

Description

DIRECTORATE: Business, Growth & Community

CLASSIFICATION: Grade L

SALARY: $189,317 to $219,608 pa + 12% employer contribution to superannuation

REPORTING TO: Deputy CEO Business, Growth & Community

EMPLOYMENT TYPE: Permanent Full Time

THE POSITION: This position provides strategic leadership and operational oversight across the People and Culture service cluster, ensuring the delivery of contemporary Human Resources, Health and Wellbeing, Governance and employee support services. The role is responsible for delivering high-quality, responsive services to the organisation while progressively evolving the function to better enable organisational performance.

The Service Leader People and Culture plays a critical enterprise leadership role as part of the Executive Team, driving organisational performance through people. This includes identifying systemic workforce and cultural challenges, shaping workforce strategy, and delivering practical, scalable solutions that improve capability, culture and outcomes across AlburyCity.

A key focus of the role is to balance service delivery with capability building ensuring leaders are supported while also being equipped to lead effectively and independently. This includes strengthening leadership capability at all levels, embedding contemporary people management practices, and reducing reliance on transactional support through uplift in skills, tools and accountability.

The role positions People and Culture as a trusted strategic partner and corporate enabler providing expert advice, building organisational capability, and fostering a high-performing, values-driven culture that supports the long-term success of AlburyCity and its people.

FUNCTIONS TO BE MANAGED

  • Human Resources
  • Payroll
  • Talent and Organisational Development
  • Wellbeing, Health and Safety
  • Workforce Development

Responsibilities

KEY RESPONSIBILITIES:

Strategic Leadership & Organisational Performance

  • Directly responsible and accountable for the People & Culture Service Cluster's overall performance and service delivery.
  • Lead strategic workforce planning, organisational development and change initiatives to ensure AlburyCity has the capability, leadership, culture and workforce resilience required to achieve its long-term objectives.
  • Continually improve and develop the People & Culture function to meet the service requirements of AlburyCity, with a focus on a service delivery model that builds capability and empowers leaders to take ownership of people management.
  • Develop and deliver a contemporary workforce strategy that supports organisational growth, strengthens attraction and retention, and positions AlburyCity as an employer of choice within the regional market. This includes providing strategic workforce advice to support the successful delivery of the Two Cities One Community Strategy in partnership with Wodonga City Council, recognising Albury-Wodonga's role as a key regional growth enabler.
  • Provide evidence‑based strategic advice by identifying emerging workforce risks and opportunities, and presenting practical, scalable solutions aligned to organisational priorities and long‑term objectives.
  • Leverage workforce data, insights and analytics to inform decision‑making, measure organisational performance, and drive continuous improvement across People & Culture practices.
  • Facilitate strategic future planning to ensure AlburyCity maintains contemporary Human Resources, Workplace Health and Wellbeing, and WHS practices and culture.
  • Make a strong and effective contribution to the Leaders Group regarding the strategy, leadership and management of Council.

Workforce Strategy, Culture & Capability

  • Provide strategic oversight of employee and industrial relations, ensuring constructive workplace relationships and effective risk management.
  • Champion a diverse, inclusive and respectful workplace that reflects AlburyCity's values and supports equitable outcomes for employees and the community.
  • Lead initiatives that strengthen a values‑driven organisational culture, embedding accountability, trust and high‑performance behaviours across all levels of the organisation.
  • Establish a contemporary People & Culture operating model that balances central expertise with embedded partnership, ensuring services are strategic, proactive and aligned to organisational outcomes.
  • Inspire and lead our people by fostering an innovative, high‑performing, productive and collaborative culture.
  • Enable effective delegation, communication and shared contribution to promote high‑level performance and accountability across the Service Cluster.
  • Encourage innovation to improve productivity and maximise operational efficiencies through technology, contemporary leadership approaches and change management practices.

Service Delivery & Operational Management

  • Provide operational leadership and direction to the Service Cluster consistent with AlburyCity plans and policies.
  • Provide strong and effective management of the delivery of services, programs and projects.
  • Develop and maintain customer service commitments, including service quality standards and response times.
  • Improve efficiency through the implementation of continuous improvement initiatives.
  • Coordinate reporting and legislative compliance requirements for People & Culture services.
  • Act as AlburyCity's Designated Child Protection Investigation Officer.
  • Ensure appropriate allocation of resources to effectively deliver services.
  • Prepare an annual Business Plan for the Service Cluster, detailing key services, projects, budgets, KPIs and continuous improvement initiatives.
  • Monitor and regularly report Service Cluster outcomes to the Executive Leadership Team and Council.
  • Regularly review Service Cluster performance against objectives and budget, implementing improvements to enhance efficiency and capability where required.

Stakeholder Engagement & Partnerships

  • Build and maintain networks across the organisation and with external stakeholders to develop effective relationships and ensure a thorough understanding of organisational and community needs and aspirations.
  • Foster productive working relationships with Council, collaborating towards positive outcomes.
  • Promote a positive image of AlburyCity and the People & Culture Service Cluster.
  • Enable effective consultation processes that support strategy implementation and the delivery of programs that meet organisational and community needs.

People Leadership

  • Lead, develop and support the People & Culture team to achieve strategic and operational objectives.
  • Foster a culture of high performance, accountability, learning and continuous improvement within the Service Cluster.
  • Ensure the effective allocation of resources to deliver agreed outcomes and organisational priorities

Governance, Compliance & Corporate Responsibilities

  • Provide strategic oversight of employee and industrial relations, ensuring constructive workplace relationships and effective risk management.
  • Observe requirements of WHS legislation relevant to the role and adhere to AlburyCity policies and procedures regarding workplace health and safety.
  • Observe and comply with relevant AlburyCity policies and procedures, including Equal Employment Opportunity, Dress Code and Standards, and the Code of Conduct.
  • Perform other duties as directed by the Deputy CEO that are within the employee's skills, competence and training.

Qualifications

KEY RELATIONSHIPS:

Internal

  • Executive Leadership Team
  • Our Councillors
  • Our people

External

  • Our Community
  • Residents and Ratepayers
  • Community organisations
  • Local, Federal and State Government Agencies
  • Local Government Councils

EMPLOYMENT CONDITIONS:

  • Based on a 35 hour week, with actual days and times being Monday to Friday, 8.30am to 5pm, with an RDO in accordance with AlburyCity's RDO guidelines
  • It is expected that the employee will work those hours necessary to ensure the successful achievement of work outcomes and performance standards.
  • This position requires the employee to lodge an annual Pecuniary Interest Return.
  • This position is delegated with certain powers, authorities, duties and functions of Council under the AlburyCity Delegations of Authority in accordance with section 378 of the Local Government Act.
  • This position requires a current NSW Working with Children’s Check
  • This position requires evidence of a current Australian National Police Check.
  • This position is subject to alcohol and other drug testing.
  • This position does not require a designated uniform. Employees are expected to adhere to AlburyCity's Our People Dress Code Standards and maintain a professional and appropriate appearance at all times, including when working remotely or representing AlburyCity in the community. This position involves working in a predominantly indoor environment and using a computer is considered a core component of the role. There may be occasional visits to other work locations. The position requires an average level of aerobic and physical fitness to undertake occasional physical activities, such as walking and lifting, along with general manual handling tasks as part of a normal working environment. A medical declaration is required for this position.
  • This position is located at the AlburyCity Administration Building, 553 Kiewa Street, Albury with visits to external sites/depots as required.

ESSENTIAL CRITERIA:

  • Tertiary qualifications in Human Resources, Business, Management or related field or equivalent relevant work experience
  • Significant experience delivering strategic and operational people and culture services in complex organisations, including workforce strategy, organisational development and capability uplift.
  • Demonstrated experience operating at a senior leadership level, influencing enterprise-wide outcomes and leading organisational change and cultural transformation.

DESIRABLE CRITERIA:

  • Class C Driver's Licence

EXPERIENCE:

  • Significant experience in the delivery of strategic and operational human resources.
  • Significant experience in a senior leadership role, covering a broad service area.

SPECIALIST KNOWLEDGE AND SKILLS:

  • Comprehensive knowledge of services delivery and management
  • A thorough knowledge of Project Management from consultation through to delivery
  • A thorough understanding in the following areas:
    • Strategic Human Resource Management
    • Work Health and Safety
    • Award and Legislation interpretation
    • Health and Wellbeing
  • Demonstrated expertise in contemporary people and culture practices, including organisational development, workforce strategy and leadership capability.
  • Strong understanding of industrial relations, employment legislation and governance frameworks within a public sector or local government context.
  • Advanced capability in using workforce data and insights to inform strategy, measure performance, and drive improvement.
  • Proven ability to lead organisational change and embed sustainable behavioural and cultural change.
  • Highly developed ability to provide strategic, evidence‑based advice to executive leadership on complex workforce and organisational issues.

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