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Case Manager - Journey to Social Inclusion (J2SI)
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The Salvation ArmyGeelong, VIC, Australia- Full-time
Number of Positions Available :
ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why This Role Matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
J2SI is a case management service for individuals experiencing long-term homelessness in Melbourne, focusing on housing, quality of life, and community connection. It offers intensive, individualized support for up to three years, with a model that includes case management, housing access, trauma-informed practice, and skills development. Delivered by a consortium of organizations, it is funded by the Victorian Government’s Early Intervention Investment Fund.
About The Role
We are seeking a Values Driven Case Manager for our Journey to social inclusion in a Full- time capacity. This position is based out of Barwon, Geelong, Victoria.
Reporting to the Journey to social inclusion Team Leader this is a Permanent, Full- Time role, located in Barwon, Geelong, Victoria.
You will successfully
- Manage caseload and provide intensive support, service coordination, and advocacy
- Build and maintain professional relationships with clients using assertive engagement techniques
- Coordinate case conferences, support, and exit planning with referring agencies
- Apply Case Management and Trauma-Informed Care Frameworks
- Monitor program progress, outcomes, and maintain accurate client records
- Contribute to a supportive team culture and ensure risk assessments and safety planning
- Collaborate with ACCO and First Nation Workers for culturally safe support
- Participate in team meetings, planning, and TSA staff meetings
- Commit to continuous quality improvement and TSA’s Strategic Plan
- Maintain links with TSA services and J2SI consortium partners
- Ensure alignment with national and state strategic plans and the National Homelessness Stream Model of Care
- Support J2SI research, build relationships with local agencies, and attend network meetings
- Participate in regular supervision and professional development reviews
- Promote a reflective practice culture and follow OH&S policies
- Ensure information security and manage risks effectively
- Implement continuous quality improvement (CQI) initiatives and enhance trauma-informed care practices.
You will have
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including :
Conditions
Compensation is in accordance with Grade profile SCHADS Award level 5.
About us
The Salvation Army (Salvos) is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, the Salvos are always there providing support, safety, community, and opportunity.
How to apply (choose an option that suits your role)
If you’re passionate about making a difference and ready to join a team dedicated to creating positive change, please submit your resume and cover letter detailing your alignment with the requirements of the role. Together we can build a brighter future.