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Information ServicesMurdochSouth Metropolitan TAFE Service Desk Coordinator Level 5, $96,307 - $105,254 pa, PSCSAA
Position No : 20000187
Work Type :
Permanent - Full Time
Location : Murdoch
YYYY-MM-DD)
Permanent appointment
South Metropolitan TAFE is an industry and community-focused organisation with a driving commitment to high quality training and development. With several training centres and campuses spread across Perth's East and South Metropolitan suburbs, the TAFE offers nationally recognised qualifications, developed and endorsed by industry, at a local, state and national level, and to an increasing number of international students.
We are an equal opportunity employer who is committed to supporting and building a culturally diverse workforce and workplace culture that values diversity and inclusion.
We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Find out more by visiting our website :
About the role
Ensures that enterprise business services and information solutions are adequately supported through the coordination of a customer focused and efficient service desk.
To be successful in this role you will ideally have experience leading a team of Service Desk and Desktop support staff and asset management. Ideally would come from an ICT service desk background; with a focus on best value, have strong consultancy skills and substantial functional knowledge in the areas of service desk and desktop support. Will be required to work with other teams (Infrastructure and Applications) to deliver support and solutions.
Work Benefits
Our employees have access to a range of benefits including :
- Salary packaging / sacrifice facility
- 11% employer super contribution
- Deferred salary scheme – receive 80% salary for four years with the fifth year as a paid sabbatical leave from the workplace
- Thirteen weeks paid long service leave after 7 years
- Fifteen days personal leave
- Four weeks annual leave and an option to accrue ten additional days extra leave each year
- Flexible working hours
- Paid parental leave – 14 weeks
- Various employee health and wellness initiatives and benefits
Ready to Apply?
Please refer to the Job Description Form for full position details and the Application Information as these documents will assist you with the preparation of your application.
Advertised Vacancy Reference Number :
Applicants are required to apply online and need to submit :
Other Conditions and Eligibility
Eligibility for employment is subject to obtaining a satisfactory Department of Education Criminal Clearance. If this position involves contact with children, the recommended occupant will also be required to obtain a Working with Children (WWC) Card.
To be eligible for appointment applicants must have a working visa (for fixed term contract appointments) or permanent residency (for permanent appointments).
This selection process may be used to identify suitable applicants for similar vacancies that arise within the next 12 months.
Should no suitable applicant be identified, or an offer declined, the panel may search for further applicants beyond the closing date.
Please note…
The onus is on the applicant to ensure that their application is received by the closing date and time. Late applications will not be accepted.
Applications close Friday, 3 November 2023 at 4 : 00pm (WST).
ATTACHMENTS : -
You can view and print these PDF attachments by downloading .
Position Title Service Desk Coordinator Agency South Metropolitan TAFE Salary Location Murdoch Unit / Division Corporate Services Branch Information Services Work Type Permanent - Full Time Position No. 20000187 Closing Date Position Title Service Desk Coordinator Branch Information Services Location Murdoch Work Type Permanent - Full Time Closing Date Salary Agency Training Business Services Company Information Description
Permanent appointment
South Metropolitan TAFE is an industry and community-focused organisation with a driving commitment to high quality training and development. With several training centres and campuses spread across Perth's East and South Metropolitan suburbs, the TAFE offers nationally recognised qualifications, developed and endorsed by industry, at a local, state and national level, and to an increasing number of international students.
We are an equal opportunity employer who is committed to supporting and building a culturally diverse workforce and workplace culture that values diversity and inclusion.
We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds.
Find out more by visiting our website :
About the role
Ensures that enterprise business services and information solutions are adequately supported through the coordination of a customer focused and efficient service desk.
To be successful in this role you will ideally have experience leading a team of Service Desk and Desktop support staff and asset management. Ideally would come from an ICT service desk background; with a focus on best value, have strong consultancy skills and substantial functional knowledge in the areas of service desk and desktop support. Will be required to work with other teams (Infrastructure and Applications) to deliver support and solutions.
Work Benefits
Our employees have access to a range of benefits including :
Ready to Apply?
Please refer to the Job Description Form for full position details and the Application Information as these documents will assist you with the preparation of your application.
Advertised Vacancy Reference Number :
Applicants are required to apply online and need to submit :
Other Conditions and Eligibility
Eligibility for employment is subject to obtaining a satisfactory Department of Education Criminal Clearance. If this position involves contact with children, the recommended occupant will also be required to obtain a Working with Children (WWC) Card.
To be eligible for appointment applicants must have a working visa (for fixed term contract appointments) or permanent residency (for permanent appointments).
This selection process may be used to identify suitable applicants for similar vacancies that arise within the next 12 months.
Should no suitable applicant be identified, or an offer declined, the panel may search for further applicants beyond the closing date.
Please note…
The onus is on the applicant to ensure that their application is received by the closing date and time. Late applications will not be accepted.
Applications close Friday, 3 November 2023 at 4 : 00pm (WST).
Attachments -