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Jobs in Lithgow au

Last updated: 2 days ago

Service Contact Centre Consultant

Westfund Health InsuranceLithgow, AU

As a Service Contact Centre Consultant, you will play a key role in delivering exceptional customer service and support to our members.Your primary responsibility will be to engage with members thr... Show more

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Industrial Cleaning Technician — Mt Piper/Lithgow

Recruit Shop Pty LtdLithgow, AU

A leading cleaning services organization is looking for reliable Industrial Cleaners to join their Lithgow/Mt Piper contract.Responsibilities include various commercial cleaning duties, with traini... Show more

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Sales Associate Lithgow

McGrath Estate AgentsLithgow, AU

Due to continued growth and the success of our Lithgow sales team, we are now looking for a motivated and driven Sales Associate to become the third member of this high-performing team at McGrath E... Show more

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Sales Represenative

Midwest Radio NetworkLithgow, AU

Working within a close-knit team, this B2B sales role focuses on maintaining and growing an existing account list while also attracting new clients.You will be responsible for identifying new busin... Show more

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Mining Operator

Shoalhaven CoalLithgow, AU

Attractive hourly rate with overtime available.Long Service Leave paid into LSL fund from day 1.We have employment opportunities for.Castlereagh Coal is an Australian family owned and operated reso... Show more

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Sign Up as A Delivery Person - Earn With Uber Eats

Uber eatsMarrangaroo, NSW, AU

Start Delivering with Uber Eats.Delivering with Uber Eats is an alternative to a part-time or full-time job and you can get your earnings weekly.Delivering with Uber Eats allows you to earn quick c... Show more

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Youth Care Coordinator – headspace Lithgow

Marathon HealthLithgow, AU

Posted: Thu, 24 September 2026.Ready to make a real impact in the lives of young people? Look no further! Join the.Youth Care Coordinator and experience job satisfaction like never before! Located ... Show more

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VR GP: Flexible Rural Practice with Telehealth

Ochre HealthLithgow, AU

Ochre Health Lithgow is seeking a Fellow VR General Practitioner to join our supportive team in Lithgow, NSW.You will have clinical autonomy to develop your special interests, with a focus on chron... Show more

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Medical Receptionist

Lithgow Valley Medical PracticeLithgow, AU

Lithgow Valley Medical Practice – Lithgow NSW.Lithgow Valley Medical Practice is looking for a medical receptionist with a “can do” attitude.Lithgow Valley Medical Practice is looking for a medical... Show more

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Sonographer - Lithgow Hospital Casual Pool

NSW HealthLithgow, AU

Sonographer - Lithgow Hospital Casual Pool.Cardiac Technologist Grade 2: $55.Radiographer Level 3, Grade 3: $80.Nuclear Med Technologist Level 3, Grade 3 - $73.With CORE Values of Collaboration, Op... Show more

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Cook - Lithgow

Gowrie NSWLithgow, AU

Introduction: Gowrie NSW is a proud not-for-profit early and middle childhood learning organisation established with a vision to see children thrive and amplify their contributions to the world.We ... Show more

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Governance & Risk Admin Specialist

Lithgow City CouncilLithgow, AU

Lithgow City Council is seeking a Governance & Risk Administration Officer to join the team in Lithgow, NSW.You will provide administrative, records management and secretariat support across govern... Show more

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Maintenance Fitter/Welder | Clarence Quarry

Heidelberg MaterialsLithgow, AU

We are looking for a reliable and conscientious.Blue Mountains near Lithgow, NSW.Your day will start at 5am and wrap up around 3pm, Monday to Friday, but there is overtime available, including Satu... Show more

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Growth-Driven Finance Officer & Accounts Specialist

TimberfixLithgow, AU

Timberfix in Australia is seeking an experienced Finance Officer / Assistant Accountant to join our finance team.This is not entry-level; the role is hands-on, combining creditor control, accounts ... Show more

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4-Year Mechanical Trade Apprenticeship: Fitters & Electricians (NSW)

EnergyAustraliaLithgow, AU

EnergyAustralia is offering a 2027 Apprenticeship Program for Mechanical Fitters & Electricians in New South Wales.This four-year program combines practical training at TAFE and hands-on experience... Show more

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Rural GP with Onsite Mentor & Training Near Sydney

DXC Medical RecruitmentLithgow, AU

DXC Medical Recruitment is seeking a General Practitioner for a rural Portland practice.The GP will join a co-located, multi-disciplinary facility with substantial CDM and a broad patient base.The ... Show more

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DOZER Operator

Project & Management ProsLithgow, AU

Koori United Partners is sourcing a highly skilled and safety-focused Dozer Operator to join our team for a major, long-term civil project kicking off in the Lithgow and Blue Mountains region.We ar... Show more

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Store Team Member

Woolworths GroupLithgow, AU

Start dayEnd dayStart timeEnd timeMondaySunday6:00 AM7:00 PM.We're on the look out for friendly faces to join our team!.Here at Woolies we work together to deliver a great shopping experience for t... Show more

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Aged & Home Care Specialist — Meaningful At-Home Support

Kirinari Community ServicesLithgow, AU

Kirinari Community Services seeks experienced Aged & Home Care Workers to help older Australians stay independent, connected and safe in their own homes.You will support clients with domestic tasks... Show more

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Governance & Risk Admin Specialist

Careers at CouncilLithgow, AU

Lithgow City Council is seeking a Governance & Risk Administration Officer to join our team in Lithgow, NSW.Reporting to the Governance, Risk and Assurance Manager, you will provide administrative,... Show more

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Service Contact Centre Consultant

Service Contact Centre Consultant

Westfund Health InsuranceLithgow, AU
8 days ago
Job description

5 weeks’ annual leave + 17.5% leave loading

6 months paid parental leave

About the role

As a Service Contact Centre Consultant, you will play a key role in delivering exceptional customer service and support to our members. Your primary responsibility will be to engage with members through various communication channels, including phone calls, emails, and chat, to address their inquiries, resolve issues, and ensure a positive member experience.

Key Responsibilities:

  • Member Relationship Management: Build and maintain strong, positive relationships with our members. Act as a trusted advisor by providing guidance on insurance options, coverage details, and policy inquiries.
  • Member Service Excellence: Deliver outstanding member service through various channels, including phone, email, and in-person interactions. Assist members in resolving inquiries, claims, and concerns promptly and professionally.
  • Product Knowledge: Stay informed about the latest trends and updates in the health insurance industry. Demonstrate a deep understanding of our products and services to educate members and make informed recommendations.
  • Sales Expertise: Drive new growth by effectively promoting and selling health insurance products to potential members. Utilise your persuasive communication skills to tailor solutions that meet individual member needs.
  • Cross-functional Collaboration: Work closely with internal teams to ensure a seamless member experience. Collaborate with colleagues to address member needs efficiently and effectively

Skills & experience

  • Exceptional customer service and communication skills
  • Highly organized and detail oriented
  • Demonstrate empathy and show initiative
  • Competent in Microsoft Office applications, with capability and willingness to learn new systems
  • 6 month paid parental leave
  • 5 weeks annual leave + 17.5% leave loading
  • Staff discount on health insurance
  • Modern office environment
  • Wellbeing Day leave

About us

Westfund is changing the way Australians see private health insurance. We helped to found the industry way back in 1953 and have since grown to become one of the leading not-for-profit private health insurers in the country. Today, we have over 200 employees and locations across NSW and Queensland. We are one of the fastest-growing health insurers in the country, with over 110,000 people trusting us to manage their health.

We’ve got big ideas for the future and are looking for talented and driven people that can help us achieve them.

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