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Jobs in Pokolbin, new south wales, australia
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Compass GroupCessnock, NSW, AustraliaFront Office Manager
Minor InternationalPokolbin, AustraliaOaks Cypress Lakes Resort a stunning property based in Hunter Valley are looking an experienced professional and enthusiastic Front Office Manager to lead the Front Office team.
The moment a guest steps into our hotel you will make them feel at home with your welcoming and warm presence. You have the important job of leading your team and driving exceptional customer experiences.
Key Responsibilities Include :
- Providing an outstanding guest welcoming experience by demonstrating a commitment to service excellence and maintaining the front office and reception operational standards.
- Meeting guests and customers when they arrive and ensure they are settled in their rooms
- Maintaining professional open and honest communication to assist guests and make accurate bookings
- Guide & support the team in providing outstanding guest welcoming and experiences.
- Ensuring that all daily tasks are completed accurately and in a timely manner
- Resolve & respond to guest complaints in a timely and professional manner.
- Maintain accurate guest accounts and assist with daily reporting
- Effectively manage team roster to meet budgets.
Qualifications :
To be successful in this role you will have :
Additional Information :
Join our positive and vibrant team and be rewarded with these team benefits :
Our people drive the success of our business so we will invest in your skills to allow you to grow and progress through your career. Youll feel at home as part of a close team who thrive on delivering exceptional guest experiences and working in a company focused on ensuring the best work place culture.
Currently we are only accepting applications from candidates who have working rights within Australia or New Zealand.
Remote Work : Employment Type :
Fulltime
Key Skills
Office Manager Experience,Hotel Experience,Dentrix,Hospitality Experience,Dental Receptionist,Medical office experience,Office Experience,Dental Office Experience,Front Desk,Guest Services,Hotel Management,Eaglesoft
Experience : years
Vacancy : 1