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File and Administration Assistant (Medico Legal)
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MedfutureSouth Yarra, Victoria, AustraliaFile and Administration Assistant (Medico Legal)
MedHealthSouth Yarra, AustraliaJob Description
The File and Administration Assistant is responsible for tracking compiling cross-referencing and preparation of all pre-appointment documentation in line with Lex Medicus agreed timeframes. The File and Administration Assistant ensures the quality of pre-appointment documentation in line with Standard Operating Procedures expert preferences and legislative / jurisdictional requirements. The File and Administration Assistant provides excellent customer service timely resolution of issues and supports in the provision of factually accurate and timely reports.
The role includes but is not limited to;
- Pre-appointment checking chasing and preparation of all report files;
- Pre-appointment preparation of templates for experts and transcribers;
- Provide exceptional customer service and product / service information;
- Resolve emerging problems and handle customer complaints by providing appropriate solutions and alternatives within time limits follow ups to ensure resolution record customer interactions and escalation;
- Support the Clinic Coordinator in management of reception on day to day basis;
- Greet and sign in experts and examinees to Lex Medicus offices.
Qualifications : Qualifications
Study experience or qualifications in allied health legal or insurance industries highly regarded
Additional Information :
Why join us
You are welcome here.
Our fast-growing team of more than 3500 people around Australia represent a huge array of life experiences skills and ways of thinking. We value all these differences.
We are an Equal Opportunity Employer proudly welcoming people with disability including mental health conditions people from diverse cultural and linguistic backgrounds people from the LGBTQI community veterans carers and Indigenous Australians to our team.
We are happy to adjust our recruitment process to support accessibility needs.
Remote Work : Employment Type :
Full-time
Key Skills
Arabic Speaking,Law,Accounts,Humming Bird,Arabic Cuisine
Experience : years
Vacancy : 1