Jobs in Sydney cbd
Last updated: 8 days ago
This application is an Expressions of Interest for our 2024 Undergraduate program.Our official applications open on the 17th of June.
By applying to this Expressions of interest, you will be kept up...Show moreLast updated: 30+ days ago
Work where we work best - hybrid office / work-from-home environment.An opportunity to work in a high performing and organised team.
Unique opportunity to be part of an implementation and transition p...Show moreLast updated: 30+ days ago
Argus Advisory is a TransUnion Company and the leading provider of analytics, information and solutions to financial services providers to help them grow their businesses.We help clients maximize t...Show moreLast updated: 30+ days ago
The Project Support Officer is a member of the Data Futures team in the PSC Performance and Insights Branch and plays a key role in the project governance, coordination and support of branch projec...Show moreLast updated: 30+ days ago
CLOUD BASED TECHNOLOGY STRATEGIST .The Cloud Based Technology Strategist role offers a unique opportunity to engage with cutting-edge technology and innovative solutions.
This position impacts custo...Show moreLast updated: 30+ days ago
An exciting opportunity for an experienced Senior Revit Documenter or Technician looking for a new challenge.Play an integral role in assisting the delivery of various documentation packages for la...Show moreLast updated: 30+ days ago
Senior Service Desk Manager
SingtelSydney, Australia At Optus, we don’t sit back and let the future happen to us - we’re out there making it.By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for a...Show moreLast updated: 30+ days ago
Dispute Resolution Lawyers - Legal Writing Opportunity
RELX Trading Australia Pty Limited CompanySydney, NSW, AU LexisNexis Legal & Professional, which serves customers in more than 150 countries with 11,800 employees worldwide, is part of RELX, a global provider of information-based analytics and decisio...Show moreLast updated: 8 days ago
Expressions of interest - Undergraduate Program 2024
LendleaseSydney,CBDPart-time
Traffic Engineer
ArupSydney, NSW, AU Arup’s purpose, shared values and collaborative approach has set us apart for over 75 years, guiding how we shape a better world.
With a strong ongoing portfolio for transport planning in NSW, Arup ...Show moreLast updated: 30+ days ago
Sales & Customer Service Leader
Agricultural AppointmentsSydney, NSW, AU Our client, a distinguished provider of agricultural products based in Toowoomba, and is seeking a driven and results-oriented Sales & Customer Service Leader to drive their sales growth and elevat...Show moreLast updated: 30+ days ago
Project Manager
WoolpertSydney, AU Woolpert is the premier architecture, engineering, geospatial (AEG), and strategic consulting firm, with a vision to become one of the best companies in the world.
We innovate within and across mark...Show moreLast updated: 30+ days ago
Assistant Company Secretary – Company Secretariat
PerpetualSydneyFull-time
Analytics Relationship Manager
TransUnion LLCSydneyFull-time
Project Support Officer, Data Futures
Public Service CommissionSydney NSW, AU, AUA$93,295.00–A$102,941.00 yearly
Business Manager - Engineering Community
MicrosoftSydney, New South Wales, Australia Business Manager - Engineering Community.This role is an amazing opportunity to help Microsoft engineering and research be successful in Australia and New Zealand and shape the experience of our em...Show moreLast updated: 30+ days ago
Assistant Manager - Brisbane South
Hungry JacksSidney, AUS With on-the-job training and development, successful candidates will need to be Guest obsessed; have a passion for People, great food, know what good service looks like and have a passion for succe...Show moreLast updated: 30+ days ago
Contracting Supervisor in Sydney
BoralSydney Reporting to the Superintendent, we are seeking a Contracting Supervisor to join our team in Seven Hills.Your primary focus in this role will be to oversee the efficient and effective daily operati...Show moreLast updated: 30+ days ago
Director of Retail Consulting
Focal SystemsSydney, Australia Director of Retail Consulting to advise retailers adopting Focal and lead the change management process to maximize Focal’s impact.
Reporting to the VP of Customer Success, the Director of Retail Co...Show moreLast updated: 30+ days ago
Cloud Based Technology Strategist
Impact Solutions, IncSydney, NSW, USA$175,000.00–A$200,000.00 yearly
Channel Partnership Manager
Impact tech IncSydney Working together enables us to grow rapidly, win, and serve the largest brands in the world.We use cutting edge technology to solve real-world problems for our clients and continue to pull ahead of...Show moreLast updated: 30+ days ago
- Promoted
Senior Cyber Security Engineer
Sydney AirportSydney, New South Wales, Australia Get AI-powered advice on this job and more exclusive features.At Sydney Airport, the future of air travel is shaped by you.
As a team, we connect the world.More than just a hub of activity and bound...Show moreLast updated: 8 days ago
Senior Revit Documenter
Ivory GroupSydneyA$135,000.00 yearly
Client Service Executive, Produced
CHUBBSydney, New South Wales, Australia Chubb celebrates diversity by fostering an inclusive, flexible and equitable workplace.We support applications from all members of our community and equitable access to our employment opportunities...Show moreLast updated: 30+ days ago
Assistant Property Accountant
Gough Recruitment AUSydney, AU My client has over 60 years of experience in property development across Australia and are continuing to grow their award-winning portfolio of assets.
With offices in Sydney, Gold Coast, and Brisban...Show moreLast updated: 30+ days ago
Senior Technical Business Analyst - Claims Platform
Suncorp GroupSydney Brisbane (preferred), Sydney OR Melbourne.Join a large Business Analyst community where ideas and best practice are shared.
Must have Guidewire Claimcenter experience.Hybrid working model, supportiv...Show moreLast updated: 30+ days ago
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Senior Service Desk Manager
SingtelSydney, Australia30+ days ago
Job descriptionStrong technical knowledge and highly developed communication and presentation skills. Be available 24 by 7 as required for customers and management for the resolution of major issues. Solid understanding of Service provider and Global telecommunication standards. Ability to manage a team of approximately 14 people with diverse skills & responsibilities. Solid ability to identify and lead key Service Improvement Programs, Problem Management initiatives, and engage in transformation programs to drive improvement to the service provided. Ability to collaborate with senior partners at CEO / CTO / CIO level including influencing and presenting. 3 days in the office, 2 days remote – with flexible hours to suit! Inclusive paid parental leave, up to 14 weeks for the primary care giver All Optus people have access to resources, webinars and support via the ‘Parents at Work portal’ Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University) Connect at work through one of our colleague-led volunteer groups : Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office Two easy travel options to Sydney Campus : Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon!
At Optus, we don’t sit back and let the future happen to us - we’re out there making it. By expanding into new technology and relentlessly improving every day, we’re creating a better tomorrow for all Australians.
We believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers.
The Senior Service Desk Manager is a pivotal leadership role in Customer Service, dedicated to delivering an exceptional assurance experience to both Australian and International service providers for a portfolio of Carrier Grade telecommunication products. This role demands a high level of technical expertise, service management, and people management skills, all honed through extensive experience in telecommunications (or service desk) operations and management.
The day to day
- Provide an excellent client experience – industry leading.
- Achieve global standard targets via robust strategy & technology available in the current industry.
- Manage escalations on behalf of customers during and outside of business hours.
- Support a wide range of carrier-grade products.
- Lead operational projects and continuous improvement initiatives to drive operational excellence for services delivered to the customer.
- Deliver ongoing improvements in key operational metrics for the customers including repeat incidents, financial penalties, and mean time to restore.
- Effectively manage risks and issues for the customer’s services.
- Establish and maintain strong customer engagement and relationships with key internal collaborators and clients.
- Provide strong leadership including mentoring and coaching to staff and key stakeholders within the matrix organisation supporting the customer.
Why you are our next Senior Service Desk Manager
What’s in it for you?
Keen to see what it’s really like to work at Optus? Search #OptusLife on LinkedIn to go behind the scenes!