BA Jobs in Australia

Job Description

Business Analyst

Insurance Technology | Platform Delivery

Not every Business Analyst role is the same.

Some are internal change roles — improving a single system over several years.

Others sit closer to delivery — where requirements become working software, and where your analysis directly shapes how a platform behaves for real clients.

This role sits firmly in the second category.

We’re partnering with a specialist insurance technology provider that designs and implements core platforms used by insurers, underwriting agencies, and broker networks.

These platforms power the way insurance products are launched, configured, and operated — from policy administration to underwriting workflows, integrations, and reporting.

They’re now looking for a Business Analyst who enjoys working close to delivery — someone who can translate complex insurance processes into clear requirements that delivery teams can actually build.

The opportunity

You will sit at the centre of delivery — working closely with Delivery Managers, Implementation Consultants, and engineers to shape how insurance platforms are implemented for clients.

This is not a documentation-heavy BA role sitting at a distance from delivery.

You’ll be directly involved in:

• Understanding how insurers operate and what they’re trying to achieve

• Translating those needs into clear, structured requirements

• Working with implementation teams to ensure solutions behave as expected

• Supporting testing and delivery through to go-live

Your work will directly influence how insurance products, underwriting rules, and workflows are implemented inside the platform.

You won’t be managing people.

You will be close to the work, influencing the solution.

Why this role appeals to strong BAs

Many experienced BAs reach a point where internal transformation programs begin to feel slow or repetitive.

This environment is different.

You’ll work across multiple implementations and client environments, solving different insurance problems rather than staying tied to a single internal system.

Delivery cycles are shorter.

Outcomes are visible.

And the work sits right at the intersection of business and technology.

You’ll be part of a delivery environment where good analysis genuinely improves how projects run — reducing ambiguity, enabling faster delivery, and helping teams build the right solutions the first time.

What you’ll be doing

You will be deeply involved in delivery:

• Running stakeholder discussions and clarifying business needs

• Translating requirements into user stories, functional specifications, and process flows

• Working closely with Implementation Consultants who configure the platform

• Bridging conversations between business stakeholders and technical teams

• Supporting Agile ceremonies including stand-ups, sprint planning, and backlog refinement

• Helping ensure solutions are tested properly and delivered successfully

You’ll spend less time writing documents for the sake of documentation — and more time ensuring solutions actually work for clients.

Who this role suits

This role tends to suit Business Analysts who:

• Have 2-5 years of BA experience

• Have worked in commercial or general insurance environments

• Understand insurance processes, terminology, and stakeholder expectations

• Are comfortable operating in Agile delivery teams

• Have experience working in consulting-style environments or client-facing roles

• Are confident engaging directly with clients — running workshops, asking the right questions, and clarifying requirements

• Enjoy working closely with engineers, product teams, and delivery managers

• Prefer hands-on delivery work

It particularly resonates with BAs who have worked on:

• Insurance platforms or policy administration systems

• Product configuration or underwriting workflows

• System implementations or transformation programs

• Projects where they needed to work directly with clients or external stakeholders

Just as important is mindset.

You’re someone who:

• Asks the right questions

• Brings structure to ambiguous problems

• Is comfortable leading discussions with stakeholders

• Communicates clearly with both business and technical teams

• Takes pride in doing analysis properly and helping delivery teams succeed

A final note

This role isn’t designed for someone looking to step away from delivery into pure leadership.

It is a role for someone who enjoys being close to the work — shaping solutions, solving real problems, and seeing their analysis come to life in working systems.

If that sounds like you, it’s worth a closer look.