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EatClub Millers Point, New South Wales, AustraliaJoin or sign in to find your next jobJoin to apply for the Onboarding Specialist - Remote role at EatClubEatClub Millers Point, New South Wales, AustraliaJoin to apply for the Onboarding Specialist - Remote role at EatClubGet AI-powered advice on this job and more exclusive features.Join the Food Tech Revolution at EatClubAbout EatClubEatClub is a fast-growing tech company backed by legendary chef Marco Pierre White.
We're on a mission to help restaurants unlock hidden revenue through dynamic pricing while connecting over 2 million diners with exclusive last-minute dining deals.With thousands of venues across Australia and our recent expansion into the UK, now's the time to join our journey.Read More About UsAFR Feature : Article : RoleAs an Onboarding Specialist, you'll be the first point of contact for newly signed restaurant partners—making sure each venue is launch-ready : operationally, technically, and confidently.Sitting between our Sales and Account Management teams, you'll deliver a smooth and structured onboarding experience that sets our partners up for long-term success.What You'll Be DoingRun onboarding calls to walk new venues through platform operations (Partner Portal, deal scheduling, redemptions, reporting).Educate venues on how EatClub's revenue flow and settlement process works.Check technical readiness : tablet setup, login access, menu / images, test redemptions.Troubleshoot early issues and escalate blockers to ensure a smooth go-live.Document and hand over venue details to Account Managers for a seamless transition.Champion onboarding improvements to help us scale efficiently.About YouClear, confident communicator—especially over the phone.Organised and proactive with sharp attention to detail.Enjoy helping others succeed and comfortable walking partners through new tech.Thrive in fast-paced, high-growth environments.What You Bring1–2 years in onboarding, implementation, customer success, hospitality tech, or operations.Experience working with hospitality operators, venue managers, or small business owners.Familiarity with CRM / workflow tools (HubSpot, Slack, Google Workspace).Bonus : basic understanding of POS systems or food delivery platforms.Why Join EatClubHelp launch iconic venues across Australia.Join a passionate, food-obsessed team on a global mission.Hybrid working with autonomy and flexibility.Fun culture with regular team events, tastings & EatClub perks.Apply now and help us revolutionise the way people dine.Seniority levelSeniority levelAssociateEmployment typeEmployment typeFull-timeJob functionJob functionHuman ResourcesIndustriesHospitalityReferrals increase your chances of interviewing at EatClub by 2xSign in to set job alerts for "Onboarding Specialist" roles.Sydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 6 days agoSutherland, New South Wales, Australia 1 week agoSydney, New South Wales, Australia 2 weeks agoSydney, New South Wales, Australia 2 weeks agoPeople & Safety Coordinator, Corporate Office / Sydney CBDPayroll Implementation Specialist | AustraliaWe're unlocking community knowledge in a new way.
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