NSW Department of Customer Service – Senior Security and Compliance Analyst (Temporary 12 months, opportunity for ongoing employment)
Pay range: A$129,464.00 / yr – A$142,665.00 / yr (DCS Clerk Grade 09/10, plus superannuation and annual leave loading).
Location: Sydney CBD with hybrid working (50% office presence required). Alternative office locations available upon request in line with business needs.
About the role
Cyber Security NSW is seeking a Senior Security and Compliance Analyst to join the ID Support NSW Policy & Governance team. This role coordinates and leads security risk and compliance activities to maintain secure environments and ensure adherence to strict regulatory requirements. You will oversee daily security operations, drive audit readiness, and collaborate with technology teams and vendors to keep infrastructure, configurations, and solution architectures secure throughout their lifecycle.
Responsibilities
- Manage the information security management system to maintain certification and ensure compliance with relevant standards.
- Lead risk and compliance analysis to identify emerging issues and recommend solutions that mitigate security risks.
- Coordinate audit readiness and responses to findings, ensuring obligations are met and improvements implemented.
- Engage with vendors and suppliers to assess risks and validate compliance requirements.
- Advise stakeholders on obligations, emerging risks, and recommended actions.
- Oversee risk management activities, including monitoring and tracking compliance actions.
- Develop and implement systems, tools, and processes to improve security governance.
- Contribute to best‑practice frameworks, guidelines, and procedures to strengthen governance, privacy, and security.
Qualifications & Experience
- Austrian Citizen with the ability to attain and maintain a Negative Vetting Level 1 security clearance.
- Clearance and willingness to undergo a Police Check, subject to ongoing suitability and integrity checks as a condition of employment.
- Experience managing ISMS and achieving certification against relevant standards.
- Proven track record in risk and compliance analysis, audit readiness, and vendor risk management.
- Strong communication and stakeholder engagement skills.
Benefits
- Flexible working arrangements.
- Career development through ongoing learning and development opportunities.
- Work‑life balance with Flex time accrual for extra hours above a 35‑hour week.
- Wellbeing support: employee assistance programmes, Fitness Passport, and wellbeing initiatives.
- Inclusive culture with Employee Resource Groups (ERGs) such as DCS Pride and Young Professionals Network.
- Leave entitlements: four weeks annual leave, paid sick leave, carer's leave, and long‑service leave.
How to Apply
- A resume (max four pages) detailing relevant knowledge, skills, and experience.
- A cover letter (max two pages) addressing how you meet the key accountabilities within the role description and includes a response to the target question.
- Submit via the ‘Apply Online’ portal only; submissions via email or other methods will not be considered.
Target Question
Describe a time when you identified a significant security compliance risk in a complex environment. How did you assess the risk, engage stakeholders, and implement a solution to ensure compliance?
Closing Date: Sunday 18th January 2026 @ 10:59am
Equal Opportunity Employment
We are committed to creating a diverse and inclusive workplace and encourage applicants from all backgrounds. You can view our full diversity and inclusion statement here. If you require adjustments or accommodations for the recruitment process, please contact Amy Vierboom (amy.vierboom@customerservice.nsw.gov.au or 02 9494 8351).