Membership Officer

Overview

Community Development | Sport / Recreation

Fixed-term to 23 March 2027

Part-time (15 hours per week)

The City of Rockingham is located 40km south of the Perth CBD and is one of the fastest growing local governments in the south metropolitan area. We are responsible for the provision and delivery of high quality services, facilities and events that meet or exceed community expectations. Providing a safe and healthy workplace for our employees is important to us and we are committed to employing team members who share the City’s Values of Recognition, Ethics, Service, Professional Development, Empowerment, Communication and Teamwork – RESPECT. These Values are incorporated into all aspects of employment at the City.

About the role

You will be responsible for providing exceptional customer service in a professional and friendly manner while actively seeking new business to meet individual targets and team goals. The Membership Officer is responsible for the administration of membership contracts.

You will need to be able to accurately communicate all membership terms and conditions to members and prospective members. You possess well developed interpersonal skills and pride yourself on your teamwork, professionalism and eye for detail.

Selection criteria

To be considered for this role, you must address the following selection criteria as part of your online application :

• Experience providing high levels of customer service
• Sound IT skills and experience working with Microsoft Office suite and Facility Management Software (managing memberships and direct debits)
• Current Provide First Aid Certificate with up-to-date CPR Certificate

What we offer

The hourly rate for this position is as follows :

An information package, including the position description, is available on our website .

Applications must be submitted by 4pm, Friday 7 November 2025.

The City reserves the right to close applications early should a suitable pool of applications be received before this date. This means that applications may close without notice, so if you are interested, please apply as soon as possible.

This process may be used to fill future similar permanent or fixed-term positions that may become available in the City during the next 12 months.

Accessibility

If you identify as a person with disability and require adjustments throughout the recruitment and selection process please contact the Recruitment Team via email at jobs@rockingham.wa.gov.au or phone 08 9528 0333. We’re happy to discuss options to assist you e.g. we can provide alternate formats for application forms, or alternate methods of applying.

The City of Rockingham encourages candidates from a diverse range of backgrounds, including First Nations people, people living with disability and people who speak a first language other than English.

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