Modern Workplace Engineer (Systems Engineer, Microsoft365, Intune)

Modern Workplace Engineer (Systems Engineer, Microsoft365, Intune)

Leeds / ThameGroup Technology – Technology - UK / Permanent / Hybrid Hi, we’re PEXA! We know you’ll Google us before applying, so let’s keep this brief. PEXA revolutionised the way that property is settled in Australia, turning a paper-based process into a digital one. Our solution is a world-first, with over 500 people across Australia and an expanding international team, we’re helping 20,000+ families into their homes each week.We’re passionate about solving problems for our customers – always striving to set the standard for how property is bought and sold. Being awarded as one of the best places to work in Australia is a recognition of our culture and commitment to innovation, customers and our community.We’re growing fast, that is where you come in.We believe our success in Australia is worth sharing and that our proven technology will advance how the UK buys and sells homes.Establishing ourselves within the UK in late 2020, we are committed to collaborating with lawyers, conveyancers, lenders, government and the property industry, to set the new standard for both remortgages and buying and selling property. Why become a PEXArian? Great question! Being a PEXArian is so much more than just a job. We’re a passionate, motivated and unashamedly enthusiastic bunch at PEXA – we love what we do and we’re proud to admit it! Creating brilliant experiences for our members and their clients wouldn’t be possible without ensuring we deliver an exceptional employee experience. Here’s a snapshot of what your life at PEXA could look like : Your growth : We encourage you to hit your personal and professional learning and development goals with our tailored programs and tools. Your wellness : We care about your holistic wellbeing Your work / life blend : We know that work is just one aspect of your life – we want to help you create your ideal work / life blend, rather than squeezing in life around work.As a Workplace Technology Engineer at PEXA UK you will play a key role in maintaining, enhancing and supporting our modern digital workplace environment. You will work closely with the Lead Workplace Technology Engineer and a small, agile team managing Microsoft-based end-user services and integrated collaboration platforms. This role combines strong hands-on technical capability with day-to-day operational ownership. You will be responsible for ensuring that systems are secure, stable, compliant, and optimized for user productivity and experience. You will be the technical contact for implementation and support activities, contributing to projects when required.

Key Responsibilities

Technical Operations & Support

• Provide second and third line technical support for end-user services and collaboration platforms, including Microsoft 365, Intune, Entra ID, and Azure Virtual Desktop (AVD), under the guidance of senior engineers.
• Assist with incident resolution and troubleshooting across endpoints, identity, and collaboration tools, escalating complex issues as required.
• Support device provisioning, configuration, and lifecycle management using Apple Business Manager, Windows Autopilot, Intune, and ServiceNow.
• Assist with routine device compliance tasks, including patching, updates, and configuration checks.
• Support endpoint security tooling such as Palo Alto Global Protect VPN, Cortex XDR, BitLocker, and Conditional Access policies.
• Help administer and support collaboration and productivity platforms including Slack, Zoom, Miro, Exchange Online, SharePoint, and OneDrive.
• Support hardware logistics, including device setup, asset tagging, replacements, and secure disposal processes.
• Contribute to the creation and upkeep of user guides, FAQs, and basic technical documentation.

Automation & Integration

Governance, Compliance & Documentation

Collaboration & Project Delivery

Key Technologies & Tools

Skills & Experience Required

Essential

Desirable

Key Success Measures

£40,000 - £50,000 a year Sounds like you? We at PEXA are ready so if this role sounds like you apply today.#PEXAUK