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Customer Solutions Team Leader - Full Time - Noarlunga

Customer Solutions Team Leader - Full Time - Noarlunga

VodafoneAdelaide, South Australia, Australia
12 days ago
Job description

Overview

Customer Solutions Team Leader - Full Time - Noarlunga at Vodafone. Are you passionate about making a difference? Do you love leading and being part of a team? You may have what it takes to join our amazing team!

Our Customer Solutions Team Leaders are passionate, enthusiastic and driven, with a genuine love of people and technology. Working in one of the world’s largest telecommunications companies, we aim to open all sorts of possibilities – not only for our customers, but for our people too.

Responsibilities

  • Lead the store daily in partnership with the regional manager, including assisting with merchandising and product launches and helping others meet and exceed sales objectives.
  • Provide training experiences that set you up for leadership success and coach your team to deliver personal customer experiences that count.
  • Maintain availability across a 5-day, 7-day rotating roster, including weekends, peak trade days and public holidays; complete 4 days of virtual and in-person training.

Qualifications

  • You are a passionate customer advocate with the desire to be yourself when connecting and having fun with our customers
  • Competitive drive and confidence to succeed in a fast-paced sales environment
  • Excellent communication and leadership skills
  • Three or more years of sales and / or customer experience in telecommunications or a related industry
  • Prior management experience is preferred
  • The ability to collaborate with key stakeholders on initiatives beyond store walls
  • Most importantly you will be a customer champion delivering great customer experiences, driving awareness of a customer centric culture

    • What We Offer

  • Competitive salary package with uncapped earning potential and generous loading rates
  • SIM plan with unlimited calls, texts and data – stay with us and never pay a phone bill again
  • Access to wellbeing programs and exclusive discounts
  • Additional leave benefits, include charity leave, thank you leave, additional ‘your’ leave and gender affirmation leave
  • Training support : get the inside scoop on all the latest tech from brands like Apple and Samsung
  • Exciting opportunities to further your career into a leadership role or head office position such as our ‘Future you’ program that supports the development of your skills and career aspirations

    • To be considered for this role, you must be an AU / NZ Citizen or Permanent Resident.

    We believe in the power of people and the power of collaboration, so apply now and let’s be bolder and better together!

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