A leading debt collection and receivables management organisation, our client offers a diversified range of services to ensure that the needs of their clients in both consumer and commercial fields are met. Starting out as a family-owned business, they have since expanded to a 15-year reputation of an organisation encompassing the values of honesty, innovation and hard-work of which has been pivotal in their on-going success.
Located in Keyborough, we are looking for experienced Recoveries or Collections Representatives to join their dynamic team and carry out the following responsibilities :
- Providing support in all areas of Collections through maintaining and managing a portfolio of recovery files.
- Adhering to ASIC / ACCC and Privacy Act guidelines and regulations
- Respond and action all communication in a professional manner
- Processing new files received from clients as per their request
- Liaise with clients, debtors, references, third parties, as well as all relevant stakeholders.
- Ensuring records and database is update to reflect accuracy of records and updates.
In order to execute the following tasks, the successful applicants will need to encompass :
Preferably two years of experience in a similar capacity or with debt collectionIntermediate to advanced Microsoft suite - Word, Excel & OutlookExcellent verbal and written communicationOrganisational skills and ability to reach targets and deadlines.Team playerGoal driven and determined to exceed monthly targets and KPI's.Further key information relevant to the role includes :
Located in Keysborough, VictoriaHybrid opportunity post TrainingFull-time position : Monday - Friday / 8 : 30am - 5pmAttractive salaryFamily orientated workplace cultureIf you're looking to expand your career in Collections, apply today!