Senior Manager Digital Web

Lead digital experiences that matter for millions of superannuation members.

We’re seeking an experienced and commercially minded Senior Manager – Digital Web to play a pivotal leadership role within our Retirement Solutions business in digital delivery domain. This role is responsible for the build, run and continuous improvement of our end-user digital solutions, including member self-service platforms supporting superannuation members across Australia.

You’ll balance operational excellence with strategic delivery — ensuring platforms are stable, secure and efficient today, while driving new client implementations, enhanced functionality and improved digital experiences for tomorrow.

In this role you'll be responsible for :

Strategic Leadership

• Own the day-to-day performance of Retirement Solutions online self-service platforms, aligned to Technology and Digital strategy.
• Continuously optimise platform performance, cost efficiency and delivery velocity while meeting SLAs, security standards and risk obligations.
• Partner with Product Managers, Customer Experience and Operations teams to reduce friction and improve member journeys.
• Apply a commercial lens to backlog prioritisation and roadmap planning in collaboration with Product and Client Partners.
• Lead rapid response and resolution of technical incidents in partnership with Production Support and Technology teams.

Operational management

People leadership

Governance & risk

What You'll Bring :

Some of our Employment Benefits

Culture at MUFG Pension & Market Services

We are an inclusive employer whose people work collaboratively. We encourage, support and value the various talents and perspectives of our people and promote a flexible and blended work environment where our people can thrive, and their wellbeing is supported. We know that diversity drives better client outcomes, continuous improvement, and growth. Be part of our company and together we will achieve our full potential.

We treat all individuals fairly and equitably and do not discriminate on the basis of diverse characteristics including, but not limited to gender, gender identity, sexual orientation, age, ethnicity, cultural background, physical abilities / disabilities, religious or political belief, marital or family status or carers responsibilities.

How to apply

Ready to take the next step in your career? Apply now with your resume and detailed cover letter highlighting your skills, experience, and why you would be a good fit for the role. Successful applicants will be required to complete background screening, including police and employment history check prior to commencement of employment.