Family Violence Team Leader

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities.  We believe in doing good that transforms lives and futures for the better.  It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

Are you passionate about supporting individuals affected by family violence and making a positive impact in their recovery journey?

We are seeking a dynamic and compassionate leader to oversee the operational management of family violence accommodation and associated programs and services. In this role, you will provide essential operational leadership, utilising your expertise in internal practices, policies, and guidelines. You'll lead a team providing specialist family violence case management, outreach, and afterhours response services, ensuring all practices are child-focused, strength-based, and trauma-informed.

Why this role matters

The Salvation Army Australia’s Family Violence Stream provides a wide range of services around the country to support women and women with children impacted by family and domestic violence.  This role will involve supervising, supporting, and guiding the Case Management team through intake / assessment and ongoing case management, making a difference in the lives of those affected by family violence. Join us in providing crucial support and making a lasting impact.

About the role

We are seeking a values-driven and proactive Family Violence Team Leader, at our Darwin location. Reporting to the Regional Manager, this is a permanent, full-time position.

Salary and conditions are in accordance with the SCHADS Award, level 7.

You will successfully

Family Violence service management including oversight over a range of internal practices, policies and guidelines, including case management.

Provide high level professional leadership to the workforce and observe best practice management standards as required of The Salvation Army at all levels in service provision.

Programmatic management including oversight of quality and compliance to ensure accreditation standards are met.

Deliver an effective high-quality family violence service with ability to demonstrate that interventions make a difference to the lives of women and children post family violence.

Provide advocacy to support the needs of people seeking services from The Salvation Army and best practice service delivery; including sourcing and attracting grants and tenders to enhance service provision.

You will have (Requisite Skills & Qualifications)

Degree qualification in Social Work or similar qualifications is essential and demonstrated relevant work experience.

Experience in the family violence sector and managing or coordinating residential care settings.

Experience in managing and overseeing case management and outreach support services

Experience working with financial operating budgets and managing staff.

Well-developed liaison and communication skills, including the ability to consult and negotiate

with relevant agencies in the service sector and the public.

Demonstrated experience in effectively dealing with the impact of trauma.

Demonstrated proficiency in Microsoft suit, and utilising Outlook, Excel, Word, and specialised client management record systems.

Experience in identifying, developing, and working in partnership with others.

What we offer

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)

Flexible working conditions

Health, fitness and financial discounts / benefits

Paid parental leave - 12 weeks

Up to 8 weeks leave per year through our purchase leave scheme

Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity

Purpose driven career which has positive social and sustainable outcomes

Employee Assistance Program - Independent confidential counselling service;

Opportunity for career development;

An inclusive culture of dedicated, passionate and professional team members

Positively supporting and impacting the lives of others through your career contribution