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Customer Service Officer

Hearing Aid Specialists SACity of Prospect, South Australia, Australia

1 day ago

Job description

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Tasks & Responsibilities

Greeting clients and making them feel welcome
Attending to all counter and telephone enquiries
Encouraging clients to use and demonstrating 'Hearing Self-Test Unit'
Identifying clients' needs and offering recommendations on Assistive Listening Devices (ALD's) and other accessories (limited to knowledge abilities)
Conducting minor repairs & servicing
Assisting Clinician's with required clinical services / claims etc

Qualifications & Experience

Passionate & motivated for a Customer Service role

Exceptional communication skills & strong work ethic

Friendly, enthusiastic & polite manner

Intermediate computer skills and ability to learn new systems

Industry CSO experience (would be ideal, but not necessarily mandatory)

Part Time – 2 days per week (Monday & Tuesday)

Possibility of additional hours to cover holidays (if required)

Comprehensive inducting & ongoing training as required

Enjoyable & welcoming work place & working environment

About us, who are we?

Hearing Aid Specialists SA has been established in Adelaide for over 30 years. Our company a family owned and independent South Australian business. Kylie & Damien Dicieri, husband and wife team are the Directors of Hearing Aid Specialists SA. Kylie & Damien are very passionate about their industry and together have 40 years experience between them. Hearing Aid Specialists SA provides hearing assessment for private clients, pensioners, DVA veterans, work cover and pre-employment. Our company is accredited by the Hearing Services Program (HSP) to provide free hearing aids for pensioners and veterans. Private clients and self-funded retirees are also welcome.Hearing Aid Specialists SA has permanent clinics located in North Adelaide (North Adelaide Village), Ingle Farm (Ingle Farm Plaza), Edwardstown (Castle Plaza Shopping Centre) & Prospect (NorthPark Shopping Centre), and visiting clinics located in Golden Grove, Gawler, St Agnes, Munno Para, Moonta, Angle Park, West Lakes, Kidman Park & Para Hills.

For more information about us, please visit our website www.hassa.com.au

Seniority level

Entry level

Employment type

Part-time

Industries

Health and Human Services

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