Account Manager, End User

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Rockwell Automation is hiring!

We are looking for an Account Manager, End User to be based in our Perth office. You will report to the Territory Manager, Western Australia.

In this customer facing sales role you will liaise and build relationships with our customers' executive management teams to meet or exceed allocated sales targets across a broad range of industrial software, power control and process control solutions. Your competitive advantage and success will be achieved by leveraging Rockwell Automation's key areas of innovation and differentiation, our Smart Manufacturing – Industry 4.0 – technologies such as Augmented Reality, best in class IIoT platforms, Advanced Analytics, MES solutions and our Connected Enterprise integrated architecture.

You will establish and maintain relationships at assigned accounts including End Users, OEMs, and System Integrators, while coordinating the activity with distributors to ensure efficient use of resources.

Your Responsibilities :

• Achieve allocated sales target in products, services and solutions by negotiating and bringing opportunities to closure while working with the broader matrixed Rockwell Automation sales teams and partners.
• Growth in existing account and acquisition of competitive / new accounts.
• Improvement in customer satisfaction for assigned account packages.
• Develop and execute strategic account plans for assigned accounts through disciplined planning and sales execution process.
• Lead the relevant stakeholders, internal and partners (Distributors, System Integrators, OEMs, etc.) in the execution of every tactical action in pursuit of the strategic objectives defined in the Account Plans.
• Spend at least 70% of time in customer facing activities in support of account plans.
• Adopt the company's disciplined approach to managing sales opportunities and front log using available sales tools.
• Ensure customer satisfaction through regular contacts / visits and company sponsored surveys. Facilitate resolution of customer issues.
• Analyse current business levels against allocated sales target and provide monthly, quarterly and yearly sales forecasts.
• Stay current on Industry trends, competitors, market drivers and RA offerings.
• Perform any other relevant duties as and when assigned by Manager.

The Essentials - You Will Have :

The Preferred - You Might Also Have :

What We Offer :

Our benefits package includes ...

Salary Range : AUD 120,000 - AUD 140,000 base + Sales Incentive (with floor guarantees).

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

LI-BT1 #LI-Hybrid

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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