Client Service Officer Southern & Western District | Homes NSW

Client Service Officer Southern & Western District | Homes NSW

Department : Homes NSW Location :

Dubbo, NSW, AU, 2830 Coniston, NSW, AU, 2500 Wagga Wagga, NSW, AU, 2650 Cowra, NSW, AU, 2794 Orange, NSW, AU, 2800 Bega, NSW, AU, 2550 Bathurst, NSW, AU, 2795 Goulburn, NSW, AU, 2580 Griffith, NSW, AU, 2680 Batemans Bay, NSW, AU, 2536 Lithgow, NSW, AU, 2790 Albury, NSW, AU, 2640 ShellHarbour, NSW, AU, 2529 Queanbeyan, NSW, AU, 2620

Req ID : 80293

Client Service Officer

Southern & Western District | Homes NSW

Talent Pool Creation

• Location : Ongoing Role in Dubbo NSW and Talent Pool for various locations listed below
• Albury, Batemans Bay, Bathurst, Lithgow, Bega, Coniston, Cowra, Dubbo, Goulburn, Griffith, Orange, Parkes, Queanbeyan, Shellharbour and Wagga Wagga
• Base Salary range $80,129 - $92,701 plus superannuation & annual leave loading

This talent pool recruitment will cover the Southern and Western District; locations are as follows :

Albury, Batemans Bay, Bathurst & Lithgow, Bega, Coniston, Cowra, Dubbo, Goulburn, Griffith, Orange, Parkes, Queanbeyan, Shellharbour and Wagga Wagga.

Your role

Client Service Officers are the public face of our business, providing critical services and quality advice to clients including those with complex support needs.

As a Client Service Officer, you will have a strong client focus and a commitment to culturally sensitive customer service. You will be passionate about making a difference and delivering innovative solutions for people in social housing, people experiencing homelessness or at risk of becoming homeless.

You will be flexible, willing to work at times that support engagement with people experiencing homelessness and be committed to delivering better outcomes for clients.

What you’ll do

You will be working directly with a range of support services and clients in their home, as well as in the community, delivering a range of housing assistance options that are tailored to meet the needs of our clients.

Tenancy Team :

This is a highly valued role within our agency. There will be something new to accomplish every day working with a range of social housing tenants and applicants and their advocates in a solution focused environment.

What we’re looking for

Possession of a minimum Provisional 2 NSW Driver’s Licence and a willingness to travel to and work with clients in their home (a corporate vehicle will be provided for travel between office and clients home).

In addition to meeting the essential requirements, the successful candidate will have the following :

Are you ready to join us?

Click apply, attach an up-to-date résumé (maximum 5 pages) and a cover letter (maximum 2 pages) addressing on how you meet the requirements of the role. Also listing and nominating you’re preferred office locations.

If you are viewing this ad in Seek and wish to apply via their portal, you will be required to either set up a profile or login via your existing Seek account.

To apply directly via the DCJ Careers site click . Search for the job and click the ‘Apply now’ button.

We focus on hiring people who share our commitment and goals of inclusion, collaboration, adaptability, courage and integrity. If you meet the essential requirements and the role resonates with you, please apply – you do not need to meet every desired requirement for us to want to talk to you.

What We Offer

We offer a variety of benefits, including :

Want more information? Visit our website to see more information on

We do work that really matters

Working for the Department of Communities and Justice (DCJ) provides lots of opportunities to make a real difference. We collaborate with other agencies and community partners, to improve lives and realise the potential of children, adults, families and communities. We're focused on breaking, rather than managing, disadvantage. It’s work that really matters.

Apply now and join where we will support you and provide an exciting and flexible working environment!

Applications close 11 : 59pm AEST Tuesday February 10, 2026

Got a question?

For more information about the role or what it’s like to work for HOMES NSW, please contact the hiring manager Amanda Cameron via : or 0418 576 909

If you’ve got a question about applying or would benefit from an adjustment in the recruitment process to help you perform at your best (including an alternate method submission of the application), please reach out to Robbie Chiplen Via : or 0419 448 615

Visit to learn more.

Inclusion and Diversity lies at the heart of how we recruit

We continue to hire great people with a wide variety of skills, experience and backgrounds. This includes people with disability, Aboriginal and Torres Strait Islander People, women, people identifying as LGBTIQ+, culturally and linguistically diverse people, carers and other diversity groups.

To find out what DCJ are doing to build an inclusive and diverse workforce, visit.

Other Information

For more information visit on the DCJ website.

Thank you for your interest in this role. We look forward to receiving your application.

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