Instructional Designer

You see the big picture, you’ve always worked on a grand scale, and now you’re ready to re-focus on grand impact.

You're ready to help shape our narrative. Your expertise will amplify the impact of initiatives, foster public trust and ensure our stakeholders are engaged and empowered by what we do.

In this role, you'll:

Work as part of the Technical Training and Capabilities team within our Network Services division of NSW TrainLink with a focus on a once in a lifetime project that will deliver new regional rail assets to regional NSW towards the backend of 2024.

Provide professional and consultative services in the design, development and implementation of training courseware for our new Regional Train fleet that will arrive from our Train provider in the next few months along with their training material.

Help create a training package for the customer facing and operational staff for the fleet as well as help design interim and bridging training packages for the testers of the Trains as changes to the train assets are likely to occur after delivery.

Develop all the conversational training materials and utilise authoring tools and your digital experience to create e-learning courses and various assessments.

This is a unique project that will make a real impact and will provide greater efficiency, more reliability and an uplift of the customer experience for regional NSW.

For more information on this position and business unit, view the role description.

About you

S trong Instructional Design experience achieved in complex business change environments, will ideally accompany your Cert IV in TAE or willingness to obtain this certification.

Skilled in using multiple authoring tools when designing for eLearning/ Blended Learning with the understanding of how people learn from both a trainer and learners’ perspective.

Proactive person who thrives in digital projects that have real purpose and impact as this is a role where you will play a huge part in seeing all of NSW Trains impacted by the training that you design.

This is a Fixed Term Full-Time Award Grade RC6 role for up to 12 months based in Sydney CBD with flexibility through our cutting-edge hybrid working model!

Who we are

Transport for NSW provides a safe, integrated, and efficient transport system. We connect people, communities and industry every day.

At NSW TrainLink, we help connect passengers all over NSW and beyond. Our intercity and regional network of trains and coaches provide valuable links between regional and metropolitan centres across NSW and between neighbouring states and territories.

Our services support thriving regional communities and economies by helping people access the things that are important to them and by bringing visitors to our stunning regions.

Join us

Our workforce is as diverse as the community we serve. If you’d like further information on our inclusion and diversity initiatives, visit Transport careers .

We offer a wide range of employee benefits , like our award-winning flexible and hybrid work options.

This role is hybrid-friendly, meaning you can mix in-person days at your team’s home base location with remote days.

What are you waiting for…? Connect with us. Apply now!

Applications close: 11:59pm Wednesday 29th November 2023

For more information about this role, please contact PAUL.HOLLINGTON@TRANSPORT.NSW.GOV.AU.

People living with disability are supported throughout the recruitment process and at work. Visit Supporting people with disability for more info or speak to your talent team member to arrange any adjustments to how you interact with us.

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