About Our Client
This is a well-established organisation within the industrial and manufacturing sector. Known for its commitment to quality and customer satisfaction, the company offers an engaging work environment and a supportive team.
Job Description
- Interpret and process customer inquiries and orders for parts accurately and efficiently.
- Provide expert advice to customers on parts selection and availability.
- Maintain an organised inventory system to ensure parts availability.
- Coordinate with the sales and service departments to meet client needs.
- Handle warranty claims and ensure compliance with company policies.
- Assist in preparing quotes and processing invoices for parts.
- Maintain strong relationships with suppliers and customers.
- Contribute to achieving departmental sales targets and objectives.
The Successful Applicant
A successful Parts Interpreter should have :
Proven experience in parts interpretation within the industrial or manufacturing industry.Strong knowledge of parts and inventory management systems.Excellent customer service and communication skills.Attention to detail and ability to work under minimal supervision.Problem-solving skills with a focus on delivering solutions to clients.Proficiency in computer systems and software relevant to parts interpretation.