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Entry Level Online Hotel Reservationist (Work From Home)

Entry Level Online Hotel Reservationist (Work From Home)

Heart & Sail ToursAustralia
15 days ago
Job type
  • Remote
Job description

Entry Level Online Hotel Reservationist (Work From Home)

We're actively seeking an individual with a keen eye for detail and a customer-centric approach to join our team as a Remote Hotel Reservationist. If you possess exceptional communication skills, exude warmth, and have a genuine passion for hospitality, we warmly invite you to join us! Comprehensive training will be provided to set you up for success.

Responsibilities :

  • Handle hotel reservations, including inquiries, bookings, and confirming room availability.
  • Interact with guests via phone, email, and in-person to address reservation inquiries, changes, and cancellations.
  • Assist guests during check-in and check-out, ensuring a smooth process and addressing special requests or concerns.
  • Collect payment information, process reservations, and issue invoices or receipts as necessary.

Benefits :

  • Remote position with a flexible work environment.
  • Travel perks and discounts for personal and professional travel.
  • Free training and Familiarization (FAM) Trips.
  • Supportive team.
  • Competitive salary.

    • Minimum Requirements :

  • Excellent communication and interpersonal skills with a courteous and welcoming demeanor.
  • Organizational and multitasking abilities.
  • Attention to detail and accuracy.
  • Ability to work independently and collaboratively as part of a team.
  • Strong knowledge of travel destinations, attractions, and various travel products and services.
  • Exceptional customer service and problem-solving abilities.
  • Passion for travel and a desire to help others create memorable experiences.
  • Must be 18 years or older.
  • Must speak / read English fluently; bilingual skills are a plus.

    • This entry-level opportunity serves as your gateway into the vibrant world of the travel industry, working under a host agency. Taking this first step allows you to make a positive impact on travelers' lives while fostering your professional growth. Explore the world, one exceptional experience at a time – commence your entrepreneurial journey today.

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