Overview
In this role you will assist the Food and Beverage Manager in overseeing the daily operations of all food and beverage outlets within the hotel. This includes managing and driving the team, ensuring high-quality customer service, supporting budgeting efforts, and ensuring compliance with health and safety regulations. The role is both administrative and operational, requiring you to be involved in service delivery and team leadership.
What Will You Be Doing
- Assist in managing the day-to-day operations of all F&B outlets (Pumphouse and within the hotel).
- Supervise and support front-line staff, including rostering, training, and performance monitoring.
- Maintain high levels of customer satisfaction by ensuring excellent service and addressing guest complaints effectively.
- Collaborate with the Director of Culinary and the culinary team to coordinate menus, special promotions, and event planning.
- Monitor inventory levels, place orders, and manage supplier relationships to ensure timely and cost-effective procurement.
- Assist in budget preparation, cost control, and revenue optimization strategies.
- Ensure a high level of cleanliness and maintain food safety, hygiene standards.
- Conduct regular inspections of service areas and equipment to ensure cleanliness and functionality.
Qualifications
Degree or diploma in Hospitality Management or a related field preferred.Minimum 2+ years of experience in food and beverage operations, with at least 1 year in a supervisory or assistant managerial role.Strong leadership and interpersonal skills with the ability to motivate and manage a diverse team.Excellent communication, organisational, and problem-solving abilities.Knowledge of food safety and sanitation standards.Flexibility to work shifts, including evenings, weekends, and holidays.What’s in it for you?
An opportunity to Work Your Way, Learn Your Way and experience Benefits Your Way at AccorAbility to contribute and feel pride in knowing you have made a difference to the greater good of the hotel operationWork alongside passionate industry professionalsMentorship from experienced Accor Hospitality professionals who want to see you succeedOur Commitment To Diversity & Inclusion
We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you’re welcome to let us know.
Please note , you will require full working rights in Australia to be eligible for this position.
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