WesTrac is an equipment solutions company and one of the world's leading Caterpillar Dealerships with a rich history of supporting thousands of customers across the mining and construction industries in Australia. At WesTrac our primary focus is our people. We know that our success is the result of more than 4,000 talented people working together to achieve amazing outcomes.Reporting to the Technology Onboarding Supervisor, the
- MCG Technician
- is responsible for the installation, and ongoing support of the Technology range of systems on Caterpillar and Original Equipment Manufacturer machines.
You will be providing high levels of customer service for both internal and external clients, enabling WesTrac to achieve customer satisfaction goals, overall relationship development and dealership growth. In addition, assisting with calibration and commissioning of technology systems, creating and updating documentation and providing technical and field support to site operations.
- Location & Roster
- This is a full-time permanent opportunity based at our Head Office located in South Guildford initially for a 90-day onboarding period on a 4 : 3 roster. You will then transition into a FIFO 8 : 6 roster after your onboarding period.
- To be successful the following is required
- Trade qualified as a Heavy-Duty Equipment Mechanic / Fitter or Automotive Electrical Technician or Certificate III in Electro Technology
- C Class manual driver's license
- Ability to work successfully within a team
- Ability to read and interpret electronic schematics and Technical Specifications
- Confidence to provide standards-based quality workmanship across hardware, electrical and mechanical works
- Skills to complete technical and administrative documentation to a high standard
- Excellent communication skills
- Excellent customer service skills with the ability to build and maintain successful working relationships
- What we offer
- Opportunity to get a $3,000 referral bonus as part of our Recommend and Spend program
- Job security with a consistent pipeline of work
- Unrivalled training and development via The WesTrac Institute
- Relocation assistance and Visa sponsorship transfers available for Australian-based workers
- Regular career progression opportunities
- Fantastic team environment and culture
- Income protection Insurance
- Paid parental leave
- Discounts on a number of fantastic brands including Apple, JB Hi-Fi, Crown, Qantas etc
- Discounted health insurance
- Salary Sacrifice available for airline memberships, cars etc
- If you are interested in taking your career to the next level with WesTrac click the 'Apply' button today!
- At WesTrac, we're made for more of what matters most. More family time, with paid parental leave, flexible working arrangements and purchased leave programs to give you the work life balance you've always wanted. More development opportunities, with in house RTO's, access to your own guided learning platform and a range of pathways to help you steer your career in the direction of your dreams. As an industry leader and employer of choice, we're Made for More.