Snr Functional & Technical Analyst D365 SCO

Snackbrands Australia is part of Intersnack Group, a private German snack food company founded in 1968. Although internationally owned we are still very much a local company Creating Happy Snacking Moments for everyone!

Here at Snack Brands Australia, we proudly make some of Australia’s favourite snacks including Kettle, CC’s, Thins, Cheezels, The Natural Chip Company and Nice & Natural. Across our three sites, we make over 200 million packets of chips a year - that's a lot of enjoyment and fun we bring to snackers every day! We encourage a culture that is exciting, challenging and we strive for innovation in everything we do. Our aim is for our people to share in our success, enjoy our products and reap the benefits of their hard work within a supportive environment where work life balance is encouraged!

About the role

We’re looking for an experienced Snr Functional & Technical Analyst D365 SCO to join our IT Applications team and drive the successful delivery of D365 projects, enhancements and support across our Operations function.

This role will be based between our head office in Norwest with regular travel to our manufacturing site at Orchard Hills.

What you’ll be responsible for

• Leading the transition from legacy systems to Dynamics 365 F&O Supply Chain modules, performing fit-gap analyses and configuring modules to meet specific business workflows..
• Conduct workshops with stakeholders to define business requirements.
• Develop critical project artifacts, including Business Requirement Specifications (BRS), Functional Design Documents (FDD), technical requirements and process flows.
• Reduce the Production and Logistic reliance on legacy solutions by migrating to Dynamics 365 Operations functionality.
• Conduct Dynamics F&O working sessions to demonstrate system capabilities by configuring core modules, data migration and reporting to enable workflows that meet business requirements.
• Partner with Finance, Production, and Logistics teams to ensure seamless and optimised end-to-end data flow and reporting.
• Support supply chain and manufacturing users including production problems, incidents and change requests i.e. manage and resolve open tickets in your support queue.
• Follow ITIL processes and methodologies for approval and migration of changes to production
• Collaborate with Operations, Project Office and IT teams to resolve issues across operations, manufacturing, warehousing, distribution and inventory.
• Partner with supply chain and operations departments across the business to ensure solutions meet operational requirements and align with business milestones.
• Coordinate project plans, budgets and reporting.
• Influence best practice solution architecture and support a high-performance IT culture.
• Work with vendors to provide support and upgrade information.
• Develop, execute and lead unit, system and user testing as required to implement changes into production
• Build strong relationships across stakeholders and business users.

What you’ll bring to the role

What can you expect in return?

A supportive working environment (with plenty of snacks on hand!) where you'll feel engaged and valued, career growth, Birthday Leave, Access to discounts on Retailers, onsite parking (including electric car charging stations) and a focus on health and wellness (like Wellbeing Days!) to make your workplace more enjoyable!

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