Clinical Template Officer

Location

Australia - Sydney / Melbourne / remote

Employment Type

Full time

Location Type

Remote

Department

Medical Knowledge

Who are Heidi?

Heidi is on a mission to halve the time it takes to deliver world‑class care.

Our Mission

• Every clinician will practice with AI systems that free them from administrative burdens and increase the quality and accessibility of care to patients across the world.

Built for clinicians, by clinicians, at the core of Heidi is its people. We are an eclectic bunch of inventors, builders, scientists, nurses, doctors, mathematicians, designers, creatives, and high‑agency executors.

We achieve in 6 months what it takes our competitors 4 years to do. In just 12 months, 20 million patient consults were supported by Heidi, and we're now powering more than 1 million consults every week.

With our most recent $16.6MM round of funding from leading VC firms, we're geared up to supercharge our ambitious global growth, starting with the US, Canada, UK and Europe - and we need great people like you to get there.

The Role

We're hiring Clinical Template Officers to join our Medical Knowledge Team alongside our regional Customer Success teams to support clinicians using our product.

What you'll do :

What we will look for :

Early career medical, nursing, allied, mental health professionals who are keen to start a career in healthtech with a focus on AI and content. Non‑clinicians will not be considered for this role.

Have at least

A quick learner who can learn the ropes of Heidi's product, and is able to work autonomously with high levels of accountability.

Organised individuals who manage their time effectively.

Highly motivated with strong written and verbal communication skills.

Prior experience with software tools like Notion, Loom, ChatGPT and Intercom is advantageous, but not required.

What do we believe in?

We create unconventional solutions to difficult problems and we build them fast. We want you to set impossible goals and make them happen, think landing a rocket but the medical version.

You'll be surrounded by a world‑class team of engineers, medicos and designers to do your best work, inspired by our shared beliefs :

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