Team Leader - Deception Bay

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Enterprise & Training Company Limited (ETC) is a leading not for profit provider in employment, training and business services, operating for over 30 years with a delivery footprint across New South Wales and Queensland. We are innovative, progressive and committed to making a positive difference in our communities in which we operate.

The Role - A Day in the Life of a Team Leader Employment

As a Team Leader you will bring with you your strong leadership skills and will be responsible for assisting the Operations Manager to provide supervision and support to the Workforce Australia staff. You will empower and motivate your team to meet individual and team job placement key performance indicators, while ensuring compliance to regulations and rules as set by the Workforce Australia Services DEED. In addition to leading your team, you will also manage your own caseload and work towards achieving both your individual and team KPIs—balancing leadership with hands‑on support for our customers.

Your Key Responsibilities

• Managing the team and overseeing day-to-day activities, ensuring smooth operations
• Managing a caseload of vulnerable customers to assist them to overcome barriers to employment.
• Empower and motivate your team to meet individual and team job placement objectives
• Compliance with regulations and rules set by the Workforce Australia Services DEED

Criteria for Success

Why work for ETC

We pride ourselves on offering a positive work culture and environment for employees to achieve their best. We offer a broad range of benefits including :

How to Apply

Click the Apply Now button and upload your Resume and Cover Letter (saved as ONE document) to our recruitment portal and complete the online application form.

Applications must be submitted through ETC’s recruitment portal to be considered for the role therefore emailed applications will not be accepted.

Friday 31st October 2025 at 11 : 59pm. Please be advised that ETC reserves the right to close applications early if a suitable candidate is identified prior to the close date.

More information

For more information about this role, please contact Todd Edmonds, Operations Manager at todd.edmonds@etcltd.com.au

For more information about ETC please visit https : / / etcltd.com.au /

Our Culture

We are an equal opportunity employer and promote great working conditions. ETC respects diversity in all people and actively encourages applications from all minority groups. We believe that a diverse workforce not only reflects the communities we serve but also leads to better outcomes for our employees, customers and stakeholders.

Our robust recruitment practices are strictly adhered to during the application and interview process. Applicants should be aware that ETC carries out a variety of checks including reference checks and compulsory psychometric assessments throughout the shortlisting process. A current National Police Check and Working with Children Check or Blue Card must be provided prior to commencing employment.

ETC is committed to providing a safe environment in which children’s rights, needs and interests are met. We create a culture, adopt strategies and take action to promote child safety and wellbeing and prevent harm to children and young people. ETC is committed to implementing practices in keeping with the National Principles for Child Safe Organisations.

Inclusive Recruitment

We are committed to providing an inclusive and accessible recruitment process. If you require any accommodations or adjustments, please let us know via email todd.edmonds@etcltd.com.au and we will work with you to meet your specific needs.

Our Reference : RA25208

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