Salesforce Administrator

Australian Citizens residing in Australia only respond.

Must be able to obtain baseline.

Overview

Duties

• Assist the team with administrative functions including access and authorisation provisioning, maintaining user roles, monitoring application metrics, security settings, profiles, sharing rules, workflow rules and data integrity
• Develop and maintain documentation on processes, policies, and configuration
• Manage Salesforce Sandboxes to support business / development teams
• Troubleshoot identified Salesforce issues and work with external vendors to resolve them.
• Assist in release planning to deploy projects and BAU fixes into Production
• Install and configure 3rd party packages
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments / users
• Provide support for Salesforce projects and work with team members including Developers, Testers, Project Managers, Cyber Security, Architects and Business Analysts
• Attend daily stand ups to review and discuss improvements
• Assisting with deployment related tasks
• Provide assistance in system integration / configuration tasks
• 1-2 years experience within Salesforce eco-system
• Certified Salesforce Admin ADM201 Certification achieved or working towards
• Experience working in a Salesforce application or environment support role
• Salesforce product knowledge and a strong understanding of Salesforce sharing and security (roles, profiles, permissions, OWD, sharing rules)
• Strong problem solving and trouble-shooting skills and excellent communication skills
• Experience using Data Loader and with Salesforce integration into other technology platforms
• Data management skills, including the ability to do meaningful analysis and manipulate data sets to enable loading into Salesforce using Data Loader or similar tools
• Experience using SCRUM / AGILE methodologies
Required Skills :
• Testers
• Analysts
• Permissions
• Profiles
• Data Integrity
• Architects
• Data Management
• Product Knowledge
• Agile Methodologies
• Metrics
• Problem Solving
• Scrum
• Developers
• Integration
• Security
• Vendors
• Documentation
• Planning
• Business
• Communication
• Management

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