Senior Engagement Manager

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Senior Manager - Membership Engagement and Advisory Councils, ANZ & Asia Pacific

Reports to

Head of Growth & Strategic Partnerships, ANZ & Asia Pacific

Candidates should submit a CV and covering letter to apply.

The Senior Manager – Membership Engagement & Advisory Councils is responsible for supporting CISI's member engagement strategy across Australia and New Zealand. This includes managing the National Advisory Council (NACs), Local Advisory and Industry Groups and strengthening relationships with members and volunteers, and delivering initiatives that promote professional standards, lifelong learning, and community building. The postholder plays a key role in ensuring the voice of the member is represented, valued, and visible in CISI's regional activity.

Successful candidates will thrive in a small team environment, they must demonstrate a proactive mindset, a high level of capability, and willingness to take a hands‑on approach to ensure responsibilities are fulfilled effectively.

Key Responsibilities

• Manage the administration and development of National Advisory Council (NACs), including meeting planning, communications, and follow‑up.
• Build and maintain strong relationships with CISI’s members, volunteers, and regional stakeholders to support engagement and retention.
• Help to shape and deliver a compelling programme of activity that responds to NACs insights and supports local membership needs.
• Collaborate with Events, Marketing, and Membership teams to support local delivery of CPD, networking, and professional engagement activity.
• Track and report on member engagement activity, volunteer contributions, and NACs feedback to inform strategy.
• Promote CISI’s values, qualifications, and Code of Conduct in all member‑facing activities.
• Ensure compliance with relevant data protection, governance, and reporting requirements.

Skills and Knowledge

Experience

Other Requirements

Remuneration

This role offers a competitive remuneration package, which includes a basic starting salary of up to AUD 105,000 per annum.

Location

The preferred location for this role is Sydney, Australia but as the post holder will be working remotely, candidates based anywhere in Australia will be considered.

Candidate Adjustments

At CISI we encourage applications from a neurodiverse workforce so please reach out to discuss reasonable adjustments if required.

We value the contribution that employees with different views and experience bring to the Institute and are committed to promoting equality, inclusion and diversity. We hope to receive applications from a wide range of talented people irrespective of their race, religion or belief, gender, age, gender identity, neurodiversity, disability, sexual orientation, ethnic origin, political belief / opinion, social class, relationship status or caring responsibilities.

Job Details

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