Patient Services Officer - Administration

Join Our Team as a Patient Services Officer!

Are you organised, detail-oriented, and passionate about delivering excellent customer service in a healthcare environment? Join our team at Port Lincoln Health Services as a Patient Services Officer and contribute to the smooth operation of our patient management systems. This is your opportunity to make a meaningful impact on patient care by maintaining accurate records and supporting our team.

Key Responsibilities :

• Maintain accurate and up-to-date patient records, ensuring compliance with state guidelines.
• Provide professional and efficient reception services for patients and visitors.
• Handle switchboard operations and public address system tasks.
• Assist in the creation, storage, and disposal of medical records with confidentiality.
• Work closely with internal departments to ensure timely and accurate data entry and reporting.
• Support the training of new staff and contribute to a collaborative team environment.
• Actively participate in quality improvement initiatives and data audits.
• Promote a safe working environment by adhering to WHS guidelines.

What We’re Looking For :

• Strong organisational skills with the ability to manage workloads and prioritise tasks.
• Proven experience in communication and fostering good relationships across all levels.
• Ability to work independently with attention to detail and accuracy.
• Experience in Microsoft Office, file management, and database systems.
• Understanding of Work Health and Safety legislation and principles.
• Ability to work across a 7-day rotating roster.

Ready to make a difference? Apply now to join our supportive team and play a vital role in the smooth operation of patient services at Port Lincoln Health Services!

About Us

The Eyre and Far North Local Health Network (EFNLHN) is responsible for the planning and delivery of hospital and health services over 337,626 square kilometres, taking in the Eyre Peninsula, western part of South Australia and north to Coober Pedy. We are one of the largest LHNs by area in Australia and communities include Ceduna, Cleve, Coober Pedy, Cowell, Cummins, Elliston, Kimba, Oodnadatta, Port Lincoln, Streaky Bay, Tumby Bay and Wudinna.

Services include acute care, medical, accident and emergency, surgery, birthing and midwifery, specialist consultancy, renal dialysis, chemotherapy, transfusions, rehabilitation, residential and community aged care, respite care, transitional care packages, Aboriginal health, mental health, allied health, community health, community nursing, palliative care, community home support packages and home modifications.

Why Join Us

• Make a real difference and feel like an important part of the community. Being part of Eyre & Far North means you will be supported both personally and professionally, can take advantage of education and training opportunities, will have access to flexible working hours and be part of an inter-professional approach to holistic health care.
• Job security and inclusions : in addition to the annual salary and entitlements (superannuation and leave loading), we also offer salary sacrifice benefits.
• Supportive and collaborative work environment where your contributions are valued and recognised.

The South Australian public sector promotes diversity and flexible ways of working part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements.

Immunisation Risk for this position is - Category B (indirect contact with blood or body substances)

Aboriginal and Torres Strait Islander applicants are encouraged to apply. Job ref : 899526

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