Overview
Contract Until end of March 2026 – Government Department
CBD Location – Hybrid Working Arrangement
The Role
This Government department is currently seeking a Business Analyst to work on a program to bring together nine disparate systems into a single, unified platform using Salesforce – improving data flow, integration, and service delivery across the transport network.
Responsibilities
- Lead business analysis activities across the Program, supporting integration of multiple legacy systems into Salesforce.
- Facilitate workshops and stakeholder sessions to elicit, validate, and prioritise business and functional requirements.
- Map current and future-state processes, identifying opportunities for alignment and improvement.
- Support system integration design by working closely with technical teams and solution architects.
- Use Confluence and Jira to manage documentation, user stories, workflows, and traceability.
- Collaborate with program and delivery teams to ensure solutions align with business objectives and policy frameworks.
Key Skills
Proven experience as a Business Analyst on large or complex transformation or integration programs.Demonstrated experience working with Salesforce platforms or similar CRM / enterprise solutions.Experience in system integration projects involving multiple, legacy systems.Proficiency with Confluence and Jira for managing documentation, workflows, and requirements.Strong process mapping and analysis skills, with the ability to document and communicate effectively.Previous experience working within or with government or highly regulated organisations.What’s In It For You
Contract Until end of March 2026Government DepartmentCBD Location – Work from HomeFor more information feel free to contact Sarah Jordan on for a confidential discussion.
Seniority level
Mid-Senior levelEmployment type
ContractJob function
Research, Analyst, and Information TechnologyIndustries
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