Team Leader - Consumer Peer Work

Overview

Eating disorders are complex and debilitating mental illnesses that affect up to 1 in 20 people. Like any mental health disorder, they are not the fault of the individual and can affect anyone no matter their age, gender or background. While serious, eating disorders are treatable. With the right support, full recovery is possible for everyone. Eating Disorders Victoria is the trusted guide for Victorians affected by eating disorders. We help people get the support they need to inspire hope and ensure the earliest possible recovery.

We are a committed, engaged and progressive community health service who value innovation. We are known for developing and delivering eating disorder services that can’t be found anywhere else in Australia, or even the world. We are a strong voice for people affected by eating disorders and actively advocate for our eating disorder affected community at state and national level.

We pride ourselves on being a vibrant place to work, where creativity, collaboration and lived experience are highly valued and supported. Our work is guided by our values of Courage, Lived Experience, Authenticity, and Optimism.

We are moving through an exciting time of reform in Victoria’s Mental Health System and have every intention of ensuring eating disorders are fully supported in this new system. We want eating disorders to be considered core business when it comes to mental health, so that more Victorians are identified, diagnosed and put on the path to recovery, sooner. We are focused on delivering high quality, data-driven community services that demonstrate the impact of our work, while underscoring the growing community demand for specialised eating disorder services.

Role Statement

The Team Leader - Consumer Peer Work plays a vital leadership role in the development, delivery and continuous improvement of EDV’s consumer peer-led support services. Drawing on their personal lived experience of an eating disorder and recovery, this Team Leader role will provide line management, and facilitate or provide consumer perspective supervision to a team of consumer peer workers delivering services including Single Session support, Short-Term Peer Mentor Program, Long-Term Peer Mentor Program, Intentional Groups, Ngamai Wilam Waitlist support and any future services that may be introduced.

The role will lead, develop and contribute to program planning, service design, evaluation, and sector advocacy, while helping to ensure the voices and experiences of people with lived experience are meaningfully embedded across EDV’s services and strategic direction. This role will also actively work with several community members, through the direct provision of peer-led support.

Overseen by the Senior Manager Lived Experience, this role promotes and ensures continuous professional development opportunities for consumer peer workers. Working proactively to ensure accessibility to the development, application and embedding of peer work practices.

EDV has a commitment to supporting the Lived Experience Workforce through the EDV Wellbeing Framework. Candidates who have lived experience of an eating disorder must align with the definitions as detailed in the Position Description.

Key Accountabilities

Client support and Case management :

• Lead the delivery of high-quality, trauma-informed peer support for individuals with complex eating disorders and mental health experiences.
• Provide individual peer-led sessions, primarily supporting participants with more complex needs.
• Provide consumer perspective supervision, professional development and guidance to peer workers in the delivery of sessions across all consumer peer-led services including Single Session Thinking (SST) approaches.
• Work autonomously and collaboratively with the Early Help seeking teams to ensure all peer work engagement is grounded in lived experience, informed consent, and ethical peer practice. Model and support boundaries, and person-led approaches in complex care contexts.

Intentional Group Coordination :

Program Leadership & Development :

Team Coordination & Peer Supervision :

Risk Management :

Data Evaluation & Reporting :

Strategic Collaboration :

Key Selection Criteria

Essential :

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