Practice Growth Manager (US-West)

The Practice Growth Manager (PGM) is a field-based sales, implementation, and practice development professional responsible for driving adoption, implementation, utilization, and long-term success of Scope’s ecosystem and technology solutions within a defined multi-state territory. This role is externally focused and execution-driven, requiring regular in-market presence, extensive travel, and direct engagement with clinical practices. This role reports directly to the Head of US Sales, while taking strategic input from the Practice Growth Lead (PGL).

The PGM owns ecosystem execution—including OPTASE MX2, OPTASE Connect, and future ecosystem products—through closing responsibility, in-person and remote training, onboarding, workflow integration, structured follow-up, and corrective action to ensure sustained performance. While certain activities may be supported remotely, the role is fundamentally designed around in-market execution, live training, on-site implementation, and face-to-face relationship building.

The PGM partners closely with Regional Account Managers (RAMs) while operating through a distinct reporting structure and focus area centered on devices, technology, training, and practice transformation. In addition to ecosystem execution, the PGM owns retail execution for assigned non-Direct provider offices, ensuring continuity of samples, coupons, education, and utilization at the practice level.

Success requires strong clinical confidence, technical aptitude, and the ability to operate independently across large geographies while maintaining a high level of external visibility and customer engagement. This is not a desk-based role. The role requires frequent regional travel around the Western US, regular in-market presence, and participation in trade shows, meetings, and company events across the US, and internationally, as needed.

Our vision as a company is to become a leading force in Eyecare, with people at our core.

Responsibilities

Ecosystem Sales & Growth

• Owns field execution and closing responsibility for Scope ecosystem and technology solutions, including OPTASE MX2, OPTASE Connect, and future ecosystem products.
• Leads in-person and virtual sales conversations, demonstrations, and closing activities for OPTASE MX2 placements.
• Owns closing responsibility for OPTASE Connect opportunities with non-Direct ECPs, including inbound leads and non-traditional accounts.
• Partners with RAMs on joint field calls when in-market collaboration improves close probability, accelerates execution, or strengthens customer experience.
• Represents Scope professionally in customer offices, at meetings, and at industry events in alignment with company values and behaviors.

Customer Success, Training & Implementation

Retail & Non-Direct Provider Office Execution

Team Working

Business Planning & Time Management

Product & Market Knowledge

Qualifications

Specific Knowledge, Skills and Experience

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