Order to Cash Specialist (Contract)

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world.

The secret to our global success? 38,767 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

About the Role

In this role, you will play a key part in supporting the Finance function by managing customer claims processing within the SAPTM system and ensuring accurate, consistent reconciliation of Trade Spend across systems and financial statements. This position demands a high level of attention to detail, strong cross-functional collaboration skills, and a commitment to maintaining data accuracy to support effective decision-making and financial reporting.

Main Responsibilities

• Manage and process customer trade claims in SAPTM, ensuring accuracy, compliance, and timely approvals.
• Validate claim documentation and monitor claim workflows, spot discrepancies, and drive improvements in claim activities
• Liaise with Sales and Trade Marketing teams to confirm compliance with contractual terms.

Reconcile Trade Spend data across SAP systems, ensuring alignment with financial statements and accurate flow into the P&L and Balance Sheet.

Additional Shared Responsibilities

Who we are looking for

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities.

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