Director, Provider Performance and Insights
Aged Care Quality and Safety CommissionCanberra, Australian Capital Territory, Australia13 days ago
Job descriptionPlan and coordinate activities to deliver program outcomes Identify program priorities with the Assistant Commissioner SIRS PPI Align project delivery with broader program objectives and delivery approach Provide day-to-day leadership and management of program initiatives Monitor progress, risks, issues and dependencies; provide regular reports to stakeholders Manage risks and issues with mitigation and escalation as required Lead data-driven initiatives and communicate data analytics and findings Improve data and intelligence capability across the SIRS, using data in decision making Ensure accurate data capture for risk modelling and trend analysis Undertake objective analysis and distil core issues Develop content and coordinate stakeholder engagement to ensure input across the Commission Build strong relationships with internal and external stakeholders Support workforce capability and capacity development for the Assistant Commissioner SIRS PPI Adhere to the APS Values and Code of Conduct Navigate strategic context : understand policy landscape, identify opportunities and priorities Think critically : assess implications of changes and develop insights to inform policy and program advice Communication : strong written and verbal skills for program content, briefs, presentations and engagement Analyse information : distil key messages and adapt delivery to diverse audiences Lead teams and provide expert advice : build high-performing teams and allocate resources effectively Deliver outcomes : work in a fast-paced environment with initiative and leadership Relationship management : collaborate across perspectives to achieve outcomes Leadership : innovative, collaborative, and inclusive; manage complex matters with risk and evidence-based approaches Risk : strategic planning, analytical and problem-solving skills Financial accountability : manage approved project budgets and financial delegations People accountability : responsibilities for formal staff supervision Assistant Director, Provider Performance and Insights — Canberra, ACT Lecturer / Senior Lecturer — UNSW Canberra Senior People Analytics & Insights Specialist — Canberra, ACT
Director, Provider Performance and Insights
About the Aged Care Quality and Safety Commission
The Aged Care Quality and Safety Commission (the Commission) is the national regulator of Australian Government aged care services, formed on 1 January 2019. The Commission works to improve the lives of older people by maintaining the integrity of the aged care system and safeguarding those receiving aged care services.
More information about the role, vision and people of the Commission can be found on our website.
About the Team
The SIRS PPI branch supports the Commission’s purpose with emphasis on improved sector engagement and reporting related to the SIRS program. This includes :
- Strengthening engagement to provide improved advice and education about SIRS reporting
- Targeted insights reporting to support the sector in preventing and managing serious incidents
- Redesigning the SIRS form to provide clarity and improve reporting quality
- Leveraging analytics to develop insights into sector-level, provider-level trends and systemic issues
The SIRS initiative aims to prevent and reduce the risk and occurrence of abuse and neglect of older Australians receiving Commonwealth-subsidised aged care and services.
About the Role
The EL2 Directors (multiple) within the SIRS PPI branch work closely with the Assistant Commissioner SIRS PPI to deliver selected program areas. Each Director will lead a small team across either Analytics and Insights, Engagement and Sector Capability, or SIRS Form Redesign, and collaborate with other Commission areas and sector partners to deliver program outcomes.
Key Capabilities
Salary and employment terms
Salary offered will be between $141,487 - $167,513 per annum depending on skills and experience. In addition, 15.4% superannuation will be paid.
Roles are offered on an ongoing / non-ongoing basis, with non-ongoing roles offered for an initial period of up to 12 months, with the possibility of one extension up to an additional 12 months.
Applications close on 7 November 2025 at 11 : 30pm (AEDT).
Applications are to be submitted via the Aged Care Quality and Safety Commission Careers page.
How to apply
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Director Performance • Canberra, Australian Capital Territory, Australia
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