Customer Service Consultant

Posted Wednesday 11 February 2026 at 6:00 am

Customer Service Consultant

Role Purpose:

Be the friendly face and guiding hand for customers exploring our range of motorhomes, campervans, and caravans. Your mission is to make every interaction memorable, building genuine relationships and ensuring each customer enjoys a seamless, rewarding journey from their first visit through to their purchase.

Key Responsibilities

• Strive to meet and exceed sales targets for all RV products, with customer satisfaction as your top priority.
• Engage customers using modern sales techniques—listen closely, understand their travel dreams, and help them find the perfect fit, all while maintaining ethical standards.
• Proactively reach out and follow up on sales leads using our CRM and other channels, making every customer feel valued and supported.
• Keep customer records accurate and up-to-date, so you can provide tailored service and build lasting connections.
• Ensure our sales yard and trade show displays always look their best—welcoming, tidy, and ready to inspire adventure.
• Manage the handover and sale of ex-rental vehicles with care, ensuring a smooth, positive experience for every customer.
• Champion workplace health and safety, creating a safe, enjoyable environment for both our customers and team.
• Outstanding sales, CRM, and customer service skills, along with clear communication and strong organisation.
• Technical know-how about motor vehicles and RVs. Familiarity with Apollo brands is a big plus.
• A passion for the RV lifestyle—keen to share tips, stories, and excitement with customers.

Commitment

Act with integrity in every situation. Consult with your manager whenever needed and stay flexible as the business grows and changes. Above all, always put the customer experience at the heart of everything you do.

No Experience Needed – We Train and Develop You!

Start Your Career in RV Sales

We’re growing and looking for energetic people to join our friendly team at the RV Sales Centre in Melbourne. If you’re keen to learn, enjoy helping others, and want to kick‑start your career, this is the opportunity for you.

What You’ll Do

• Help customers choose the right Motorhome or Caravan for their adventures
• Work towards sales targets with plenty of support
• Keep our customer records organised and up to date
• Represent our brand at trade shows and events

Who We’re Looking For

• No previous sales experience required – just bring your positive attitude and willingness to learn
• Full driver’s licence and a clean driving record
• Good communication and presentation skills
• Basic computer skills (Excel, Word, Outlook)
• Enjoy working in a team and helping customers

What We Offer

• Full training and ongoing support
• Great earning potential
• Competitive pay package
• Free use of our Motorhomes for your own holidays
• Fun, friendly, and supportive workplace

Ready to start your journey? Apply now and we’ll help you become a skilled RV Salesperson!

Thank you for your application,We are an equal opportunity employer and we aim to recruit a diverse range of people with a diverse range of talents to help us achieve our goals. Note that only selected candidates will be contacted.