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Business Administrator - Rostering & Payroll - Traralgon

Business Administrator - Rostering & Payroll - Traralgon

BupaopticalTraralgon, VIC, Australia
22 days ago
Job description

Business Administrator : Rostering & Payroll - Bupa Traralgon

Ready for a new career adventure?

Join Bupa Aged Care and be at the heart of it in Traralgon. As Australia's largest regional aged care and dementia provider, we continue to be part of communities driven by vision, passion and hard work. We make life better for thousands. That includes yours. You make a difference to our residents and their families, and we want to make sure you are absolutely supported to do just that.

Our Traralgon care home is a modern facility located in the East Latrobe Valley on the northeast side of Traralgon, a short drive from the centre of town. It consists of 120 beds, with various care units. Our primary goal is placing our focus on the health, lifestyle and well-being of our residents.

About the Role

As the Business Administrator known as a Customer Service Consultant (CSC) in Bupa, you will work alongside another CSC and our General Manager. Along with being one of our welcoming faces, you will be responsible for a range of administrative tasks to help support the operation of the care home. This role will be responsible for the Employee Service function.

Benefits of Bupa

  • Free select health insurance for you and your immediate family up to $5500
  • VIVA - our employee wellbeing program - live healthier and happier.
  • Career development; You’ll have a real say in shaping the future direction of the business and your own career.
  • Access to world-class training and professional development - supported by our quality education team and expert clinicians.
  • Comprehensive induction and buddy program - we set you up for success from the outset.
  • Be recognised and rewarded - Bupa Love Reward & Recognition Program ensures that the gratitude of our residents and their families is passed on to staff who deserve it.

Duties

Each CSC has their own portfolio of duties. Generally, we have one that focuses on Employee Services and one who focuses on Resident Placement and then everyone has reception duties. Below is an example of tasks but you certainly would not be responsible for all of them!

  • Employee Service : Support and oversee the Care home employee experience, through : Administering rosters, payroll, training, compliance, HR, recruitment activities, complete the onboarding and induction of new starters, managing annual and sick leave in the rosters.
  • Resident Placement : Providing prospective residents and loved ones with a warm, welcoming, and informative introduction to the Care Home by being the key lead in handling enquiries and coordinating admissions.
  • Concierge / Reception / Admin : Effectively lead the customer and administrative experience function of the Care Home, ensuring customer service is delivered to the highest of standards.

    • Skills and Experience

  • Patience! Working in a care home is fun and rewarding; it requires calm and patience, and a sunny disposition.
  • Diplomacy and a proactive approach are particularly important in this role.
  • Intermediate to advanced skills across the MS Office Suite.
  • Previous experience gained in a similar admin / customer service role.
  • Previous experience in rosters, payroll and general HR function including recruitment.
  • Highly developed organisation and time management skills, prioritisation and self-direction is key in this role.

    • Culture

    We all share the same purpose at Bupa Aged Care. Helping people live longer, healthier, happier lives and making a better world. We take pride in delivering high-quality care with a personal touch. Bupa champions a unique agile culture, one that adapts to your needs as a member of our team.

    How to Apply

    Click Apply to be taken to our online application process. As part of your application, you will be asked to complete pre-employment checks.

    To learn more about working at Bupa please visit our website : .au

    Bupa cares about creating and sustaining a safe and inclusive workplace where our team members feel they belong regardless of gender identity, ethnicity, disability, sexual orientation, religion or life stage. We are committed to providing equal opportunities and fostering a workplace and environment that is free of discrimination, bullying and harassment.

  • Eligibility criteria and conditions apply

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