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Head of Hospitality General Manager – Multi Venue
Head of Hospitality General Manager – Multi VenueHBH Group Pty • Brisbane, Queensland, Australia
Head of Hospitality General Manager – Multi Venue

Head of Hospitality General Manager – Multi Venue

HBH Group Pty • Brisbane, Queensland, Australia
30+ days ago
Job description

About Us:

HBH Group is a Brisbane-based hospitality group operating a diverse portfolio of venues across the north-side of Brisbane. From neighborhood favorites to destination venues we create spaces where people come together to eat drink celebrate and connect.

Our businesses are united by a shared commitment to quality consistency and genuine hospitality. At HBH Group we invest in our people as much as we invest in our venues. We foster a culture of respect accountability and continuous improvement supporting our teams with clear systems and opportunities for growth.

About the role:

The General Manager is responsible for the leadership performance and profitability of a portfolio of hospitality venues in Brisbane. This senior role has full P&L accountability and oversees strategy operations guest experience people and compliance across all sites.

Youll be a hands-on commercial leader who can balance day-to-day operational excellence with long-term growth.

Key Responsibilities:

Strategy & Leadership

  • Set and execute the vision strategy and growth roadmap across venues
  • Lead and develop senior leaders driving accountability and performance
  • Establish group-wide goals and monitor results
  • Identify expansion opportunities refurbishments and new concepts

Financial & Commercial Management

  • Full P&L ownership across all venues
  • Budgeting forecasting and performance reporting
  • Drive revenue growth pricing promotions and cost control
  • Oversee procurement supplier negotiations and inventory management

Operations & Customer Experience

  • Ensure consistent service brand and guest experience standards
  • Oversee operational systems across FOH BOH events and F&B
  • Drive menu innovation concept refreshes and operational efficiencies
  • Manage capital works maintenance and asset improvements

People Compliance & Risk

  • Oversee recruitment performance management training and succession
  • Ensure compliance with employment law WHS licensing and food safety
  • Manage risk safety procedures audits and incident reporting
  • Stakeholder & Community Engagement
  • Represent the business with landlords regulators suppliers and partners
  • Report performance and insights

Skills & Qualifications Required:

  • 5 years senior leadership experience in hospitality or multi-venue operations
  • Proven P&L management and strong commercial acumen
  • Hands-on operational background in F&B / hospitality
  • Proven ability to lead and develop large high-performing teams
  • Strong communication negotiation and stakeholder management skills
  • Solid understanding of compliance licensing and safety requirements
  • Flexible mobile and comfortable working across multiple venues

Desirable:

  • Experience scaling or launching hospitality venue
  • Knowledge of the Brisbane / Queensland market
  • Hospitality or business qualification

Perks and Benefits:

  • Flexible working hours:
  • Daily catered lunch and barista-made coffee
  • Brand-new custom-designed office
  • Regular team activities and social events
  • Ongoing training and professional development opportunities

Pre-Employment Requirements:

Before commencing employment successful applicants will need to provide:

  • Verification of identity
  • Right to work documentation
  • Two or more references covering the last three years
  • Proof of highest level of education
  • Background Checks

If this sounds like the perfect role for you please submit a cover letter and resume outlining your relevant experience. For any questions about the role please contact

No recruitment agencies please.


Required Experience:

Manager


Key Skills
Culinary Experience,Restaurant Experience,Food Service,Hospitality Management,Hotel Experience,Hospitality Experience,Management Experience,Event Planning,Employment & Labor Law,Project Management Software,Customer relationship management,Restaurant Management
Employment Type : Full-Time
Experience: years
Vacancy: 1
Monthly Salary Salary: 150000 - 150000
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Head of Hospitality General Manager – Multi Venue • Brisbane, Queensland, Australia

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