Social Media Manager

ElevenMelbourne, Australia

30+ days ago

Job description

Role : Social Media Manager

Reports directly to : Client Partner

Eleven represents : We’re one of the most‑awarded PR and social agencies in the country, known for bold, creative‑led work that creates cultural impact.

As part of the global TBWA Collective, we work side‑by‑side with our creative counterparts, united by a belief in the power of disruptive ideas. We champion cultural curiosity, collaboration and work that makes brands matter.

About the role

This role is for someone who loves disrupting to create great work; someone who can drive the planning, creation and delivery of innovative social media content for our partners.

This position will be responsible for implementing social media strategies, copywriting, managing content development, community management / moderation, content management, campaign reporting and social ideation. You will have exceptional communication skills and client management skills, as the trusted go‑to for all things social media.

You will work closely with our Client Partners and Business Leads to support the development of content strategy, as well as with the creative and PR teams to ensure campaigns are integrated and executed creatively on social media.

A day in the life

Leading the development and execution of social campaigns
Collaborating closely with internal creative, strategy and client service teams
Managing several social media accounts, including management of always on and campaign activity, budgets and timelines to deliver on strategic goals
Managing lo‑fi content creation concepts and shoots
Providing recommendations and insights to client brand leads
Staying ahead of social media shifts and trends to future‑proof client success
Inspiring and guiding junior team members
Contributing to agency culture through curiosity, collaboration and creativity

Skills and experience

3‑5+ years’ experience of social media management

Experience in critical analysis of audience data

Assisting with campaign planning and analysis

Contributing to ideas for campaign and always‑on activities

Managing online communities and related reporting

Knowledge of digital marketing and reporting tools

Experience and understanding of paid social media

Experience with lo‑fi content creation

Client and team management and an ability to work collaboratively with people from diverse disciplines

Strong presentation skills and ability to sell ideas

Finger on the pulse of the latest digital and social media trends and key insights across all social platforms

Interest in working with automotive and FMCG clients

What life is like at Eleven

Fast paced, collaborative and rewarding

Professionals but don’t take ourselves too seriously

Hard on the work, kind to each other

Creativity can come from anywhere

Flexible, but believe the best stuff happens when we’re in the agency together

Apply now or reach out to

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Social Media Manager • Melbourne, Australia