Senior IT Engineer

Join the Tilt team

At Tilt (formerly Empower), we see a side of people that traditional lenders miss. Our mobile-first products and machine learning-powered credit models look beyond outdated credit scores, using over 250 real-time financial signals to recognize real potential. Named among the next billion-dollar startups, we're not just changing how people access financial products — we're creating a new credit system that backs the working, whatever they're working toward.

The opportunity : Senior IT Engineer

We’re looking for a Senior IT Engineer who’s equal parts technical problem-solver, empathetic communicator, and systems thinker. You’ll be a key player in keeping our distributed team productive, secure, and supported — wherever they are in the world.

If you thrive in fast-moving, startup environments and love helping people succeed through technology, this role is for you.

How You’ll Make An Impact

• Deliver white-glove IT support to teammates across APAC, EMEA, and the Americas — from quick wins to complex troubleshooting.
• Own global SaaS administration across Okta, Google Workspace, Slack, and 1Password — managing access, integrations, and renewals for 450+ employees.
• Oversee device logistics and management for a distributed workforce — partnering with GroWrk, CDW, Kandji, and Intune to ensure seamless onboarding and offboarding.
• Strengthen our security and compliance posture by supporting SOC 2 Type 2, PCI DSS, and quarterly access reviews — while deploying and maintaining tools for EDR, DLP, and SIEM.
• Build IT automations and integrations that make our workflows smarter, faster, and easier.
• Contribute to infrastructure and project work, from migrations and tool rollouts to documenting scalable IT processes.
• Serve as a trusted partner to cross‑functional teams, translating technical challenges into clear, human solutions.

Why you’re a great fit

Interview Process

Hiring Manager Interview : A deeper discussion about your background and how you solve challenges.

Don’t meet every qualification? We care about potential over your past. If you're bringing ambition and drive to what we're building, we want to hear from you.

What You’ll Get At Tilt

The Tilt Way

We're looking for people who chase excellence and impact. Those who stand behind their work, celebrating the wins and learning from the missteps equally. We foster an environment where every voice is valued and mutual respect is non‑negotiable — brilliant jerks need not apply. We're in this together, working to expand access to fair credit and prove that people are incredible. When you join us, it's not just another day at the [virtual] office, you're helping millions of hardworking people reach better financial futures.

You’re pushing ahead in your career? We can get behind that. Join us in building the credit system that people deserve.

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