Operations Manager

ISS Facility Services is looking for an inspirational Key Account leader to join the team in the Full-Time role of Operations Manager (internally referred to as a Key Account Manager). This role will be the senior manager responsible for a long-term strategic partnership with a key client in the manufacturing industry with industrial warehouses, and office spaces across Southwest Brisbane. Travel across site locations will be required from time to time.

What we are looking for:

Given the broad service delivery lines from cleaning, catering, security and reception, experience within the FM industry, with technical expertise across hard and soft services will be a key to success. Alternatively, similar experience from an industrial, commercial or technical service industry, can be beneficial to make an impact from day one.

Other key experience and qualities required include

• Industry Qualifications or equivalent experience with a strong mechanical and electrical aptitude
• Experience managing a multi-skilled, dedicated and customer service focused workforce
• Good understanding of compliance requirements of buildings
• Demonstrated ability to establish and maintain effective relationships and partnerships with key stakeholders across a matrix organisation
• Proven ability to consult effectively with clients and colleagues at all levels
• Ability to provide consistent service delivery and customer service in an environment requiring a flexible approach
• Energetic and passionate personality with a desire to lead by example
• Excellent commercial skills with sound understanding of Financial/Budget knowledge and processes
• High level operational management skills
• Strong interpersonal, communication, facilitation and presentation skills.
• Ability to travel intrastate on a regular basis, with interstate travel required from time to time

The successful candidate for this role will also need to pass an Australian National Police Check.

What you will get in return:

• Competitive salary on offer
• Join our global organisation and open the door to endless career opportunities. Your journey with ISS is just beginning!
• Full training provided to set you up for success
• At ISS we prioritise employee and workplace safety. We strive to continually maintain a safe working environment for each of our employees
• Join an inclusive workplace that values diversity and promotes equal opportunities for all employees
• Work-life balance
• Access to staff discounts with a variety of companies, including insurance and childcare
• Traineeship opportunities for eligible employees
• We value and support your growth and development. Career development via our internal Learning Management System

If you are interested in this role, please apply now!

**WE RESPECTFULLY ASK NO AGENCY APPROACHES PLEASE**

ISS is passionate about creating a culture that values inclusion and diversity, where all our people are treated fairly and respectfully. We encourage applications from Aboriginal and Torres Strait Islander peoples, Veterans, people living with a disability, people from different cultural backgrounds and lesbian, gay, bisexual, transgender, intersex, queer and asexual (LGBTIQA+) people