Senior Project Manager

Role

This is a fixed term, full-time position until 30/06/2025.

The role is located in the Asset Information Management System (AIMS) Unit within the VSBA's School Asset Management Support Branch. AIMS is a central IT system being used by both VSBA and schools across Victoria and provides a live, single source of asset management information in an accessible format to users.

Reporting to the Program Manager of the AIMS Unit, the Senior Project Manager will oversee the delivery of technical support for AIMS to VSBA and school users. The role includes the maintenance and review of technical documentation and support processes in line with Department guidelines, as well as liaising with stakeholders to manage the delivery of system upgrades.

To be successful in this role, you will :

• Be accountable for the support to users of organisational/IT systems
• Provide leadership and guidance based on advanced expertise
• Explain highly conceptual ideas and issues to non-expert audiences.
• Provide highly complex information to executive audiences
• Manage AIMS's technical support team
• Use specialist knowledge to develop new program or project initiatives
• Be accountable for system performance and system security
• Provide expert advice for new system solutions and capabilities

All VSBA staff have a shared responsibility to meet the same service standards outlined in the VSBA Customer Service Charter. Our goal is to make every interaction with the VSBA a positive one for our customers, colleagues and key partners regardless of our individual role or team.

Capabilities

Can you demonstrate outstanding contemporary knowledge of information management technologies and their applications within a business context? You must be able to problem-solve and navigate complex issues, and proposing practical solutions is essential. Excellent customer service and communication skills are vital for managing diverse stakeholders. Additionally, effective people management and fostering team development are crucial.

Desirable Qualifications and Experience

• Essential: Demonstrated experience in leading technical system efforts for enterprise, ERP or other business IT systems
• Desirable: Relevant tertiary qualifications in Information Technology
• Desirable: Demonstrated experience using ServiceNow Service Portal

Further Information

For more details regarding this position, please see the attached position description.

The department values diversity and inclusion in all forms - gender, religion, ethnicity, LGBTIQ+, disability and neurodiversity. Aboriginal and Torres Strait Islander candidates are strongly encouraged to apply. For more information about our work, working for the Department, diversity and inclusion, and our employment conditions visit the and our

Applicants requiring adjustments can contact the nominated contact person.

Information about the Department of Education's operations and employment conditions can be located at .

Preferred applicants may be required to complete a police check and may be subject to other pre-employment checks. Information provided to the Department of Education will be treated in the strictest confidence.

Please let us know via phone or email if you require any adjustments to ensure your full participation in the recruitment process or if you need the ad or any attachments in an accessible format ( large print) due to any viewing difficulties or other accessibility requirements.

Applications close 11:59pm on 1 Sept 2024.