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Small Business Banker

Small Business Banker

NABCanberra, Australian Capital Territory, Australia
16 hours ago
Job description

Small Business Banker – Canberra, NSW

Banks such as NAB require “ our people are customer obsessed ” and they prioritise the needs and satisfaction of the customer above all else. This role sits in the Business Direct Small Business team that is doubling down on customer obsession and supporting our colleagues.

Responsibilities

  • Keep things simple whilst managing small business lending requests up to $2 million, and home lending up to $3 million.
  • Move with speed in this role to grow revenue and drive customer advocacy.
  • Be customer obsessed and increase the portion of customers who consider NAB to be their Bank of Choice.
  • Own it by understanding our customers’ needs to provide tailored, holistic banking solutions.
  • Win together by engaging and building relationships with our Retail Branch and Broker network to increase portfolio performance and customer outcomes.

Qualifications

  • Motivation to build genuine personal connections with our customers, empowering them to feel confident and bring their business dreams to life.
  • Lending experience in business banking or retail banking.
  • Excellent understanding of the SME market.
  • Strong customer and relationship management skills.
  • Problem solving, critical thinking and negotiation skills.
  • Diversity & Inclusion

    A diverse and inclusive workplace works better for everyone. We know that our people make us who we are. That’s why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues’ unique backgrounds and identities are understood, respected and celebrated. We are committed to providing an environment where you can work your way.

    Process & Contact

    For details on the recruitment process, and accessibility, please visit www.nab.com.au / about-us / careers / apply-for-job . To discuss adjustment requirements, please contact the NAB Careers team via nab.careers@nab.com.au (please reference job number) or visit the Careers page for other contact options.

    Application

    If you think this role is the right fit for you, we would love to hear from you. Please note that candidate screening and interviews may be conducted prior to the closing date of the job advert. Unsolicited CVs from agencies will not be accepted.

    Job Details

  • Senioriy level : Entry level
  • Employment type : Full‑time
  • Job function : Finance and Sales
  • Industry : Banking
  • Location : Canberra, ACT
  • Salary range : A$80,000.00–A$100,000.00 annually
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