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Technical Support Engineer

Technical Support Engineer

SigenergyCouncil of the City of Sydney, New South Wales, Australia
5 days ago
Job description

Assist with product testing, system troubleshooting, installation support

Support local customers, installers, EPC and distributors

Help analyze system performance and propose improvements

Solution & System Design

Design PV & ESS system configurations

Support senior engineers in sizing, configuration, and optimization

Review safety standards and compliance guides

Participate in technical training sessions and workshops

Prepare technical materials, FAQs, guides for local partners

Help answer product and solution inquiries

Market Feedback & Reporting

Collect customer feedback and summarize common issues

Support reporting on product performance and solution adoption

What We Are Looking For :

  • Bachelor’s degree in Electrical Engineering, Renewable Energy or related majors.
  • Strong interest in solar PV, battery storage and green energy technologies.
  • Good analytical mindset and hands‑on attitude.
  • Excellent communication and teamwork skills.
  • Willingness to support field work occasionally (installations, tests, site visits, etc.).
  • Curiosity, self‑learning ability, and resilience.
  • Fluent in English, mandarin language skills is a plus.
  • Internship or project experience in renewable energy is a plus.

Seniority level

Entry level

Employment type

Full-time

Job function

Engineering, Sales, and Business Development

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Technical Support Engineer • Council of the City of Sydney, New South Wales, Australia