Customer Care Coordinator-Bondi

Join to apply for the Customer Care Coordinator-Bondi role at WSA – Wonderful Sound for All

WSAudiology is a global leader in the hearing aid industry. Together with our 12,000 colleagues in 130 countries, we invite you to help unlock human potential by bringing back hearing for millions of people around the world.

Role

• Engaging with customers through phone, email, and in-person interactions, answering inquiries and providing tailored product information.
• Scheduling appointments for hearing assessments and consultations with our expert audiologists.
• Guiding customers through our innovative range of hearing devices and accessories.
• Resolving concerns efficiently to ensure every interaction leaves a positive and lasting impression.
• Contributing to local marketing efforts to promote our clinic and its services.
• Performing minor hearing aid repairs (training provided).

What we are looking for

Location : Bondi Clinic

Hours : Monday to Friday, 9am to 5pm

Applicants must be Australian or New Zealand citizens, permanent residents, or hold valid working rights in Australia or New Zealand to be considered for this role.

Benefits Of Working For TotalCare Hearing

Equal Opportunity Statement

WS Audiology is an equal‑opportunity employer committed to creating an inclusive employee experience. Regardless of race, colour, religion, national origin, age, sex, gender, gender identity, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, we firmly believe that our work is at its best when everyone feels free to be their most authentic self.

Police Check Requirement

Candidates will be required to undergo a police check as a condition of employment. This check will be conducted in accordance with applicable laws and regulations and will be used to assess the candidate's suitability for the position.

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