Case Manager

Our Organisation

The Benevolent Society’s vision is to build a just society where all Australians can live their best life. For more than 200 years we have supported people at the margins of society : Aboriginal and Torres Strait Islander Australians; children, young people, and their families; older people; carers and people with disability. We are an independent, non-religious service provider which supports people to live life their way.

As part of The Benevolent Society's vision, we are strongly committed to reconciliation with our Aboriginal and Torres Strait Islander people of Australia. We remain steadfast in our commitment to promoting the economic, political, and social inclusion of Aboriginal and Torres Strait Islander peoples.

About The Role

Our Intensive Family Support program offers voluntary in home family support to families who are at risk of entering or re‑entering the Child Protection System. Through case management and effective relationship building, we aim to strengthen families so children can live at home safely, free from abuse and neglect.

As our Case Manager (Child & Family Practitioner) you will engage and provide intensive support to at risk families to help them make positive choices in their parenting. Using your practice framework as well as Structured Decision Making tools, you will undertake an initial assessment of a family’s strengths and needs, and develop case plans that build on the family’s resilience to enable them to overcome risks and increase the family’s functioning.

Duties

• Collaborate with child protection and community services to enhance safety and family functioning at home.
• Assess family needs using Common Assessment Tools, tailoring in-home support to increase capacity and reduce risk.
• Engage clients of all ages during assessment, developing, implementing, and reviewing client plans with a focus on strengths and risk reduction.
• Coordinate with various service providers to ensure comprehensive support and access to necessary resources.
• Join a dynamic team of specialists dedicated to delivering a comprehensive support service prioritizing child safety.

Our Benefits

• Salary Benefits - You can package up to $15,900 pa of your pre-tax salary to pay for everyday expenses before income tax is calculated, meaning you take home even more pay!
• Motor Vehicle Packaging Options – to suit your lifestyle.
• Work / Life Balance - Flexible work arrangements including hybrid home / office work arrangements, 1 accrued day off a month for full time employees (that’s an extra 12 days off per year!).
• Recognition and Reward - Sector competitive remuneration, various recognition programs and access to long service leave after 5 years.
• Wellness - Fitness passport + Employee Assistance Program + opportunity to purchase additional leave.
• Professional development - We tailor career development opportunities to all employees and volunteers for career enrichment, fulfilment, and growth.
• Our Reconciliation Commitment - Aboriginal and Torres Strait Islander employees are entitled up to 2 days paid plus up to 10 days unpaid cultural leave, as well as the option to be a voice on reference networking groups, the opportunity for cultural and professional development that supports career pathways and your social and emotional wellbeing.

Skills And Experience

We want you to be successful in your new role! This means you’ll have a Bachelor’s Degree in Social Work or Human Services field, and :

• Two years’ relevant experience (desirable but not essential).
• Excellent understanding of child protection issues and client vulnerabilities such as drug and alcohol use, domestic violence, mental health issues, and the impact of trauma and the effect on childhood behaviour and development.
• Experience managing complex cases & working with children, young people and their families who are either at risk of entering or who have had involvement with the child protection system.
• Working in a strengths-based resilience framework to achieve lasting change.
• Capacity to engage with people from all walks of life including the local Aboriginal community.
• A current drivers’ license.

If you identify as Aboriginal and / or Torres Strait Islander peoples, then we want to hear from you. The Benevolent Society recognises and values cultural knowledge and wisdom of the First Nations people, we therefore strongly encourage you to apply. We are strongly committed to being an Employer of Choice, one who offers, provides, and practices cultural safety in our workplace.

To apply, please click the APPLY button, submit your current CV and 1-page cover letter outlining your reasons for applying and suitability for the role. Previous applicants are encouraged to apply!

Have a question? Contact Ashleigh Maike on ashleigh@benevolent.org.au for a friendly, confidential discussion.

Internally this role is called a Child and Family Practitioner.

Child and Family Practitioner? Position Profile

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