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Human Resources Operations Manager

Access TelehealthAustralia

3 days ago

Job description

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Are you a seasoned HR leader ready to shape the people function of a fast-growing, purpose-driven healthcare organisation? Access Telehealth is seeking a proactive, strategic, and hands-on Human Resources Operations Manager to lead and elevate our HR operations across a diverse, national workforce.

About Us

At Access Telehealth, we're on a mission to improve health outcomes by connecting people with the care they need — wherever they live. From aged care and general practice to allied health and specialist care, we support clinicians and communities across Australia through innovative telehealth solutions and strong clinical governance.

With over 170 internal staff and 100+ clinical contractors, we're growing rapidly and need a strong HR leader to ensure our systems, processes, and people practices scale with us.

The Role

As HR Operations Manager, you will play a central role in overseeing all HR operations, payroll coordination, and compliance functions, while acting as a key business partner to our Practice, Nursing, and Executive teams.

You Will

Lead end-to-end HR operations including onboarding, offboarding, variations, and employee lifecycle processesManage and enhance HRIS systems and ensure clean, compliant employee and contractor recordsOversee payroll delivery and statutory compliance (in collaboration with internal / external providers)Guide managers on employee relations matters and lead incident and case managementDrive internal communications, engagement initiatives, and the reward and recognition programChampion system improvements, automation, and continuous process refinementPartner with the Executive GM of Clinical & Customer Strategy, CFO, and external HR advisors on complex issues and strategic people projects

Who We're Looking For

You're a capable and credible HR leader who thrives in fast-paced environments, with : 7+ years' experience in HR operations or leadership roles (150+ employee organisations)Strong working knowledge of Fair Work, payroll legislation, and compliance obligationsHands-on experience managing payroll or working closely with payroll teamsA collaborative, solution-focused mindset with high attention to detailExcellent interpersonal and communication skills – able to coach, lead, and influenceProficiency with modern HRIS systems (we use Employment Hero) and process improvement

Bonus Points For

Experience in the healthcare, allied health, or telehealth spaceFamiliarity with hybrid contractor / employee workforce models

Why Join Us?

Be part of a company that's reshaping healthcare access across AustraliaJoin a supportive, values-led team where your expertise will be respected and relied onHybrid work flexibility with regular team collaboration in HeathertonHelp shape the next phase of our growth through better people systems and culture

Our Values in Action

We're Looking For Someone Who Reflects Our Values

Connection – You bring people together and build trustIntegrity – You act with honesty, accountability, and clarityInnovation – You're always looking to improve how we do thingsCare – You prioritise people and culture in every decision

Ready to Apply?

If you're passionate about using your HR expertise to support meaningful health outcomes — we'd love to hear from you.

Apply now with your resume and a brief cover letter outlining why you're a great fit for this role.

For a confidential discussion, contact Sarah Bruitzman at Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionHuman ResourcesIndustriesHospitals and Health CareReferrals increase your chances of interviewing at Access Telehealth by 2x

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